| Author | Message | ||
     Xb9r49er |
The answer is ????????? you'll never believe | ||
| Spiderman |
Well I belive it most dealers charge 1/2 hour labor per tire. When it only take 15 min or so to dismount, mount an ballance. NOW if you talking abot the "Tech" takin the wheel off the bike, well that's another story. | ||
| Johnnyxb9 |
The dealership I work at charges 1/2 hr if you bring in the wheel 1 hr if you bring in the bike. | ||
| Xb9r49er |
 4 f*#$ing hours | ||
| Mikej |
4 hour analysis: ________________ 15minutes: Enter bike into system queue. 15 minutes: place order for tire with parts department. 15 minutes: parts department receives email and checks inventory and places request with parts runner to retrieve tire and deliver it to the service department. 30 minutes: Tire retrieved from inventory and delivered to service. 15 minutes: tire taken from service to the bike sitting in the queue field and leaned up against bike. 15 minutes: bike wheeled from queue field to service bay and strapped onto the rack. 15 minutes: piss and coffee break. 30 minutes: wheel assembly removed from bike, tire removed from rim, new tire put onto rim, tire balanced, wheel assembly reassembled onto the bike. 15 minutes: piss and coffee break. 15 minutes: bike wheeled from service bay to finished bay. 15 minutes: enter updated data into the system. 15 minutes: piss and coffee break. 15 minutes: call customer and say bike is ready. 15 minutes: process payment when customer arrives. ===== 4 hours. YMMV | ||
| Fullpower |
so are you saying that they charged you for 3 piss breaks? or did they just take piss breaks without your authorization? | ||
| Mikej |
I was just trying to figure out where the 4 hours came from for the time quote xb9r was given. You know, sort of like lawyer billable hours where anytime they are "thinking" about your case is billable, doesn't seem to matter if it's in the crapper or in the soup line. There is something wrong with that 4hour quote though on the tire change.  | ||
| Fullpower |
so what was the actual bill? did they charge you 240 bucks?? | ||
| Xb9r49er |
180$ and I brought them the tires and took the old one's. Said they did'nt have time to clean up the bike.(so i'll have to bring it in on thursday for that). How Harley ever made it to it's 101st is beyond me | ||
| Xb9rski |
Hell maybe after I finish MMI I might be able to get rich charging prices and hourly rates like that. | ||
| Fullpower |
did they lube you up before they reamed you out? | ||
| Fullpower |
you may want to have a word with the owner of that HD store. there is a possibility that a mistake was made on your bill, you might give them one chance to rectify that. | ||
| Prof_stack |
A great independent shop (Seattle Cycle Center) put new Dunlops (220's, very nice btw) on my XB9S this morning. It took a little over an hour for the tech to get the wheels off the bike, replace tire, balance, and remount. He said he just loosened the outer belt guard enough to get the belt off. He was gentle with the fragile belt.  No extra charge for me bringing the bike in rather than just the wheels as it was their anniversary sale. Total cost with WA tax was $298. For me it was a good deal. | ||
| Xb9r49er |
Now I have a bigger problem. Went in today to get my clean-up and noticed the bike had some front brake chatter. so I asked the lovely tech's to look at it and it appears that out of the blue my front brake rotor is warped (it was perfect before i changed the tires ) now I'll have to wait 3-5 business days for the part before I can even set up an appointment. I have had it with Harley's untrained staff. Buell 4 Sale | ||
| Leeaw |
I believe they charged me $15 to change two tires on my M2, but I brought the rims (and tires) in. Maybe the receptionist had some free time and changed your tires instead of the mechanic? My original dealership never screwed me like that, but I felt like I did not belong. I would pick another dealership if I were you. | ||
| Bigbird |
XB9R49R- If what you are telling us is really true and accurate you don't need to sell your Buell, you need to divorce your dealer! Don't blame Harley-Davidson or Buell as a company because one of their franchise owners decided to hose you! Instead you need to go after that individual dealer. Where I work we mount and balance tires for .5 labor each if you carry them in, and 1 hr each if we have to take them off of the bike. Whether you purchase our in stock tires, special order your personal favorites from us, or buy them off of the internet and carry them in to us the labor price is still the same. And yes, we stand behind our work. There are some dealers out there with integrity. You just need to find one of them. Don't assume the road will be paved with gold just because you buy a different brand of bike. | ||
| Glitch |
Don't assume the road will be paved with gold just because you buy a different brand of bike. Well said. Dealer shmealer, Ya know, with the proper tools, and a little learnin', it ain't that hard to do yourself. The tools you need will pay for themselves after the second time you do it. Not pokin' at no dealers neither | ||
| Reepicheep |
XB9R49R... same thing happened to me with a Cincy Harley dealer  Fought and fought with them (politely but firmly). They screwed up other stuff as well (mounted two tires in a row with long slashes down the sidewall). It was a comedy of errors. The best I could do was get them to give me a new rotor at cost. Won't go back to them again except in a pinch for gaskets or bolts or something (which they don't generally have anyway). Get the dealer to make it right, or get a new dealer. I could tell you stories about a buddy and a BMW bike... or another buddy and his Honda XR650... or my wife's Audi... you name it. | ||
| Xb9r49er |
Sorry Glitch. I don't have the $6k for the tire and computer balancing machine. But if I did, I would take your advice. } | ||
| Fullpower |
i think you can build a wheel balancer for a bit less then 6 grand. these are motorcycle we are talkin about here. not servicing the space shuttle. | ||
| Xb9er |
This guy, Rod Neff hand builds an excellent balancer for $169.00 or so as well as a cheaper model. He is an awesome guy to deal with and very helpful if you have any problems or questions. You have to check it out at http://www.pbase.com/rodneff  Mike | ||
| Blackhat |
Tires look nice bro. The rear looks fat. Anyone know how big you can go on the XB's rear? I'm considering going with a wider/less round tire in the rear. I put a buttload of highway miles on my tires every weekend. It causes the crown of the rear tire to flatten, and square off. Gets to the point where I can feel the lip as I roll it over in the corners after about 3000 miles. So I change it out and go thru the same process. Any suggestions? Blackhat |
