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Kalif
| Posted on Thursday, February 14, 2013 - 01:43 pm: |
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Hi guys It is been 2 weeks that i have sent my rotor to EBR and i am waiting for refund of 250$ and no answer on email, no refund i tried to contact them by phone(international call that cost very expensive) and dEEr operator just transfered my call to auto reply after i described my problem..very clever whom i have contact to get my refund? Thank you guys |
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Dannybuell
| Posted on Friday, February 15, 2013 - 09:32 am: |
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This is a common complaint. EBR is a bunch of racers and engineers doing retail. With a race schedule coming up fast, how busy are they? not too much inconvenience I hope. |
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Kalif
| Posted on Friday, February 15, 2013 - 02:44 pm: |
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ok, they are a racers and engineers...lets make donation of 250$ shame on them for such service and such common complaint... they must race on chairs in office for best support to people who are riding their bikes |
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Kevmean
| Posted on Friday, February 15, 2013 - 02:52 pm: |
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You say it's 2 weeks since you sent it and it's International for you........... are you sure they have even received it yet? I live in the UK and parts from the states often takes more than 2 weeks to get to me. |
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Kalif
| Posted on Friday, February 15, 2013 - 03:02 pm: |
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Kevmean 2 weeks since they received it, cause it was send by my brother in USA from one state to another))) |
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Easylarveur
| Posted on Friday, February 15, 2013 - 05:45 pm: |
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I have got exactly the same problem. I sent my rotor back. It was received by EBR just after xmas. I have seen no refund yet. I sent an e-mail to info@ebracing.com yesterday. No answer yet. (Message edited by Easylarveur on February 15, 2013) (Message edited by Easylarveur on February 15, 2013) (Message edited by Easylarveur on February 15, 2013) |
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Kalif
| Posted on Saturday, February 16, 2013 - 11:52 am: |
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they are making good business... They sell rotors for 425 $ take from you your old rotor, make modification that cost 25$ and sell it again for 425 |
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Buell3some
| Posted on Sunday, February 17, 2013 - 10:31 pm: |
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Wow im surprised! I received my core deposit refund almost immediately, within 2 days after the tracking# said they signed for it. I live in the U.S. and ordered mine last fall in Oct of 2012 so maybe they werent so busy then. |