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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through July 26, 2011 » EB-R sales dept issues. » Archive through July 09, 2011 « Previous Next »

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Trbulnt
Posted on Thursday, July 07, 2011 - 07:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

WOW!! mechanicsn...it is not EB Racings decision. What is it going to take to get you to realize that HD owns anything related to the Buell name. If EB Racing were to compete by selling and or making reproduction parts they would be tied up in a large legal battle. I am not swinging from anyones nuts...just tell YOU the FACTS!! Erik was allowed to sell "race" parts for up to one year after HD closed the doors. That year is up and Erik has to look forward regardless of what we or anyone feels he "should" do. So quit yer whining and sell your Buell if thats how you feel.

Imagine you started and owned a company making a highly sought after widget. One day a larger company offers to buy your company and absorb you with promises of super widgets. Things are good but not great and one day the large company decides to close your business down retaining all the knowledge and rights to "your" blood sweat and tears widgets!!! You no longer have any rights to those widgets but have an idea for a similar widget that can have nothing in common with your previous widget or you will be sued by the larger heavily funded company. What would you do?

This is not brain surgery!!!!!
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Hybridmomentspass
Posted on Thursday, July 07, 2011 - 08:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Harley will not help us"

They are still supplying parts and working on them, so what else are you expecting?
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Tpoppa
Posted on Thursday, July 07, 2011 - 08:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If the 1125 stator issues go unresolved it's only going to affect EBaRRR's reputation in the long run.

Beyond this forum, very few riders view Buell and EBaRRR as different entities & they're going to need to attract customers beyond BWB.
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Reepicheep
Posted on Thursday, July 07, 2011 - 10:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm confident we as a community can solve any problems we come up against, and solve them well. It's just hard work (which is it's own reward).

Good work so far on the stator rewinding with lower wattage and appropriate sized wire (I'm an EE, and I'm not sure off hand if thicker or thinner is better).

The VR tangent was a worthy one, but based on what we learned, I don't think the solution is there, just band-aids.

Now somebody else get to work on improved oil routing.

We are close. I'm pleasantly surprised that Harley hasn't yet utterly screwed up the spare parts stream. Lets just thank them for that, and solve this problem on our own.
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Smoke
Posted on Friday, July 08, 2011 - 05:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

i have been buying race parts from Erik Buell Racing, takeoff parts from Erik Buell Racing, stock parts from Bumpus H-D, used parts from ebay and the Badweb classifieds and have not had serious problems with time issues. last i looked there was more than 1 sponsor here still affiliated with HD that is willing to order what is needed to keep the 1125R rolling. the internet and door to door shipping is so much better for me. service may be a different issue. have been doing almost all of my own maintenance other than 3 1125R warranty issues the first year of 1125R ownership. Best luck to Erik Buell Racing and the new racing platform and street bike!
tim
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Thefleshrocket
Posted on Friday, July 08, 2011 - 10:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Regarding customers requesting custom ECM tuning, I think a lot of the problem is that there is no clear definition as to what options are available. Obviously leaving engine braking stock is a big one, but beyond that, who knows?

While it would probably take a few bucks to have the web designer implement, I think the way to nip the "can you do such-and-such with my ECM?" questions in the bud would be to have a few additional checkboxes on the website that would let buyers select options. Additionally, there could be a caveat that says "if you don't see the option you want listed here, it's not available". Having the engine braking at a stock level is a big deal and, in my opinion, the only really necessary option. (I absolutely hated riding my 1125 with the reduced engine braking and am probably not the only person who feels that way--I'd rather have the stock ECM than an EB R ECM with reduced engine braking.)
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Froggy
Posted on Friday, July 08, 2011 - 10:43 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thefleshrocket, Annon's point was that they aren't offering it anymore. They have all the choices up on the website already, its a take it or leave it. If you want to do something custom, you will need to buy the programmable version and then customize it to your hearts content.
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Mcfly
Posted on Friday, July 08, 2011 - 10:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just got off the phone with the Fairfax VA H-D parts dept. As soon as I mentioned I was looking for a battery for my '09 Buell 1125... he cut me off and was like "whoa whoa... we don't carry any Buell parts". I told him that the battery had a H-D logo on it and he still refused to help.

Had to look up the part # and call him back. Then he was like, "oh shoot yeah... we got lots of them in stock".
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Sprintst
Posted on Friday, July 08, 2011 - 10:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

what a moron
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Dannybuell
Posted on Friday, July 08, 2011 - 11:24 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Tpoppa - the first bikes he built had crummy Barton engines, antique sporty engines, and ROTAX engines with a known stator reputation.

Reepicheep - RE: oil flow. One poster has said 3.3 liters which is almost 3.5 quarts reasoning that if it needs more oil. Having similar thoughts I have been doing 3 quarts with filter for the last 4 oil changes (every 1K miles) and there is no evidence of overfilling in my air cleaner, or throttlebodies.

My confidence is in the several Electrical Engineers we have on this website, eece, Reepicheep, posplayer. There are likely more EEs' here IDK of. posplayer has been very kind in bringing us all up to speed on rectifier-regulators twice publishing a detailed report in PDF format that was a bit over my head. I did better with his summary posting. Series regulators are better for stator health.

Custom Rewind is evolving into a better understanding of the 12 pole 1125 stator's needs.

Powdercoating has been mentioned, I have not been able to find anyone offering this service for stators. Closest I have found is: http://www.solepoxy.com/coatingpowders.asp

Check out their certs on the left column.
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Milezero5
Posted on Friday, July 08, 2011 - 12:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Powdercoating has been mentioned, I have not been able to find anyone offering this service for stators. Closest I have found is

Are you talking about this, half way down:
http://www.performancecoatings.com/index2.html

You know if everyone put as much effort into whinning as they did helping to solve our current 1125 issues, we could have found a solution by now. No one is to blame here (We all have our own views and issues with h-d), h-d dealt there hand against ebr, whats done is done and ebr has done what they can in there current situation to help us out. The current situation will never improve unless you put aside your frustrations and work together. I didnt buy a buell just to be different, I joined knowing that buell owners were a unique band of individuals who have more character than some other run of the mill sportbike group. I for one will be patient no matter what the circumstance.
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Dannybuell
Posted on Friday, July 08, 2011 - 12:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was thinking a rewinding company using powdercoats. Patience +1.
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Blake
Posted on Friday, July 08, 2011 - 12:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Kruizen,

>>> if parts is something that Erik Buell Racing is not doing, then why develop that into the new web-site?

You are confused. Erik Buell Racing cannot provide OEM parts for Buell motorcycles beyond those which were taken from a small population of new Buell 1125R motorcycles that Erik Buell Racing acquired from HD.

However, Erik Buell Racing has offered, is offering, and will continue to offer all sorts of Erik Buell Racing parts for sale, many in support of racing Buell motorcycles and of course all of their own OEM parts in support of Erik Buell Racing motorcycles, the 1190RS being the very first.

Hope that clears it up for you.

For others who happen to imagine that Erik Buell Racing's success is tied to a need to provide ongoing support for Buell (Harley-Davidson Inc.) motorcycles, I don't know what to say. That's just incredibly false. That responsibility belongs solely to Harley-Davidson Inc, the owner and warrantor of all Buell motorcycles and the owner of the rights to all OEM parts and technology comprising Buell motorcycles.

Tpoppa,

>>> If the 1125 stator issues go unresolved it's only going to affect EBaRRR's reputation in the long run.

>>> Beyond this forum, very few riders view Buell and EBaRRR as different entities & they're going to need to attract customers beyond BWB.

That is false. Anyone who will be looking to purchase a new Erik Buell Racing motorcycle is going to do so based on the appeal of the Erik Buell Racing motorcycle alone. They may also weight their knowledge of how Erik and associates, when they were running Buell Motorcycle Company, addressed problems through the decades. There is no other motorcycle manufacturer that has a better record of doing so that I know. Erik's record in that respect is incomparable.

I've not met anyone who knows about Buell and Erik Buell Racing who is under any kind of illusion that Erik Buell Racing is a continuation of BMC. Everyone seems to understand that BMC was part of H-D and that Erik Buell Racing, if they've heard of them, is a completely new entity entirely unrelated to H-D.

Anyone who was put off of Buell motorcycles for reasons of personal disatisfaction may likely also be put off of an Erik Buell Racing machine. There is no changing that point of view. Refer to the 2% that Court mentioned.

Saddling a brand new start-up like Erik Buell Racing with the kind of MASSIVE responsibility for BMC product support that you are implying is either REALLY poor understanding of business and the situation involved or a malicious attack intended to try to belittle and smear the reputation of Erik Buell Racing.

I'll give the benefit of doubt and assume it's the first.

But the radar has been tuned. We'll absolutely not put up with that kind of garbage being broadcast here on a repeat basis. Really, if anyone actually holds the view that you seem to think they might, then they are nothing but ignorant or complete morons, or of malicious intent, so it's best if they don't purchase an Erik Buell Racing motorcycle anyway.

I really don't believe there are a significant amount of prospective Erik Buell Racing customers who believe what you are saying.

I suggest that if we see anyone who is so confused about Erik Buell Racing versus Buell, that we set them straight in very direct concise terms. Buell motorcycles is the concern of Harley-Davidson Inc, and Erik Buell Racing is unable and indeed prohibited from any/all ongoing involvement concerning OEM issues with Buell motorcycles.

Erik Buell Racing is a racing team that offers racing parts and is making a leap into street bike production. They have neither the ability nor the means to provide OEM support for Buell motorcycles. That is only the responsibility of Harley-Davidson Inc. If they fail to do so, it will reflect upon them, NOT Erik Buell Racing. Period.

But PLEASE, let's avoid entirely spreading the kind of notion that you've put into words. It is only harmful to Erik Buell Racing.

Cool?

(Message edited by blake on July 08, 2011)
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Blake
Posted on Friday, July 08, 2011 - 01:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Owens,

>>> They (H-D) are still supplying parts and working on them, so what else are you expecting?

A resolution to the faulty stator issue would be my guess. I agree. I just don't agree that the scenario reflects upon Erik Buell Racing or that any significant number of potential Erik Buell Racing customers hold Erik Buell Racing responsible for the issue.
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Blake
Posted on Friday, July 08, 2011 - 01:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Tpoppa,

Sorry if my response is harsh. I hope you can understand how such wildly false assertions could spread and damage the prospects for Erik Buell Racing. I view your comments as incredibly irresponsible. For instance, if you had a new start-up business and folks were publicly trying to associate it with very troubling ongoing issues of your former employer who fired you, I think you'd be livid in your objection. No? Allowing such assertions to propagate would damage your business, no?

Let's be more considerate of Erik and not do anything that might help sabotage his success. That's all I'm saying. I trust that was not your intent.
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Tpoppa
Posted on Friday, July 08, 2011 - 02:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Blake,
I hear what you are saying, however, you should spend some time on other motorcycle forums. On those that are not Buell specific. The overwheling majority of people seem to beleive that Buell is still in business. Few know or care to know the politics of the Buell/HD relationship.

The line between Buell and EBaRRR is VERY thin for those beyond BWB.
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Froggy
Posted on Friday, July 08, 2011 - 02:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)


quote:

The line between Buell and EBaRRR is VERY thin for those beyond BWB.




Not at all according to what I've seen on the local sportbike boards, and various other sportbike forums I've seen in the past that have threads regarding the 1190RS. While many still knock BMC offerings at any chance they get, it clear to most that Erik is on his own now.

I haven't been on Advrider in ages, I'll have to see what those wackos are saying.
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Kinder
Posted on Friday, July 08, 2011 - 02:29 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Blake; I understand what you are saying. I realize that Erik Buell Racing is not responsible for the continued maintenance of our Buells. I have not asked them for new parts. I have inquired about take offs and ECMs only. Both of which were readily available from them a short while ago. My issue was not with what they sell but with the lack of response from email and phone calls. A quick email back saying they no longer can provide what I am after when I first inquired would have been fine. I would be truly pissed if I'm told no but then someone else here gets a yes they do later. ; )

As I have posted Monday will hopefully be the day I either get to place the order I want or have to go with plan B.

Now to think that people will/do not associated Buell with Erik Buell Racing is ludicris to me. That's like saying people don't associate Ford with Mercury, Chevrolet with GMC. While legally they don't have to support/ service Buells the link is there through name and social perception. If they choose not to that is their choice but it will also put off many riders from wanting their new bikes.

If they truly wanted to separate themselves from BMC they should have not included Buell in the new company's name. I know its Erik name and think it sucks how he has been treated by HD but we live in a social perception based society. Aside from those who look to improve their rides on their own like us, many many riders who only want turn key reliability will look to them for support as I'm sure more than one HD store tells their clients to check them out, and if not well received no matter the reason they will probably not look to them for future rides.

This thread has blown into a what Erik Buell Racing 'needs' 'should' 'legally obligated' to be doing. My posting was more of a vent to the lack of communication that was exhibited and not about what they 'have to' provide.

Like I said Monday will be the day. Hopefully. : )
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Ratbuell
Posted on Friday, July 08, 2011 - 03:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

what a moron

Not necessarily. If a dealer is no longer a Buell dealer (and that's exactly what many of them are now), they do not have Buell parts books.

Or the Buell CD for EPC (the Electronic Parts Catalog).

Or the ability to order Buell parts even if they had a way to look up what the part number is.

The guy on the phone in Fairfax? Most likely did not have a way to even FIND OUT what the part number is for the battery in a Buell.

If it's our bike, and the part is in our hand, and if it says HD on it like the battery does...read them the freakin' part number and don't even tell them what it fits. Either they have it or they don't, and if they don't they can either order it or not. Period.

It's like calling a Chevy dealer and asking them to give you the number for a Ford part. Let me know how that works out for you. I don't know any Chevy dealers with Ford parts books. And now there are a lot of HD dealers...with no Buell parts books.
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Blake
Posted on Friday, July 08, 2011 - 05:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>> While legally they don't have to support/ service Buells ... If they choose not to, that is their choice, but it will also put off many riders from wanting their new bikes.

You are ignorant and wrong. I shall enlighten. Erik Buell Racing are prohibited by law from providing any kind of OEM support for Buell motorcycles. They are not a Buell dealer.

You're opinion cannot be more wrong.

Only Harley-Davidson and their dealers may provide OEM support for Buell motorcycles.

Further, Erik Buell Racing have ZERO means to support the 100,000+ Buell motorcycles around the world. To pretend that it is an option or even a possibility for them to do so is beyond ignorant.

If anyone believes otherwise, they are just incredibly ignorant, and there is little solution to that other than to set them straight.

Let it sink in and repeat it again.

Only Harley-Davidson and their dealers may provide OEM support for Buell motorcycles.

Further, Erik Buell Racing have ZERO means to support the 100,000+ Buell motorcycles around the world. To pretend that it is an option or even a possibility for them to do so is beyond ignorant.

If anyone believes otherwise, they are just incredibly ignorant, and there is little solution to that other than to set them straight.

If I see any more of this nonsense trying to assert that Erik Buell Racing has some kind of duty to provide OEM type support for Buell motorcycles, I'll simply hit the ban button. I hope I'm clear on that. : )




Edited for spelling.
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Pizzaboy
Posted on Friday, July 08, 2011 - 05:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

By the way . . . if you want to talk to somebody . . . I've been talking to Buell owners since about 1988 and you can't hardly shut my fat ass up . . . I'd be happy to talk to you.

I generally talk to Buell owners in at least 4 countries a week and the Italians are just nodding off to sleep after a night at the Piazza so shoot me a number if you want. . .


court, you rock. that is all.

things will get back to normal(ish) for the Erik Buell Racing crew in the coming months after theyre done getting the 1190 handled. i had a similar experience with the guys a month ago trying to get some parts for my 1125. i eventually got what i needed, and took good care of me as i expected.
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Blake
Posted on Friday, July 08, 2011 - 05:29 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Tpoppa,

>>> The line between Buell and EBaRRR is VERY thin for those beyond BWB.

Then they are ignorant morons not likely to be customers of Erik Buell Racing anytime soon no matter what they may choose to believe.

Anyone who understands that Harley-Davidson Inc killed off the Buell Motorcycle Company, and that Erik then created Erik Buell Racing entirely anew, entirely, absolutely 100% separate, alone and with no ties to Harley-Davidson Inc, if they read the press releases stating CLEARLY and UNEQUIVOCALLY that Harley-Davidson will continue to support their Buell customers with parts and service and that they are indeed obligated to do so by law, then it's difficult to imagine how anyone could conjure otherwise, or that Erik Buell Racing should be expected to do so, especially for a company with around a mere three dozen employees and a sparse, still emerging dealer network.

I've asked that we cease prolonging this debate. How about doing that.
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Freezerburn840
Posted on Friday, July 08, 2011 - 05:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

you guys still on this subject? get over it already.

lets just wait 10 years and see where Erik is at. The main thing I know is that he will support his customers on Buell bikes and Erik Buell Racing bikes. Due to legalities it will be longer for the 1125 series before we see that support but it will be there. I have had many email dialogues and due to the laws they cant give me concrete answers but by the way they answer my questions I am lead to believe there will be support and service on our bikes at some point in time.

maybe by then racers will be standing in line to compete on his bikes and by then people will be standing in line at dealers across the country to ride them on public roads.

And if they dont support I wont be butt hurt about it.

(Message edited by freezerburn840 on July 08, 2011)
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Black
Posted on Friday, July 08, 2011 - 06:24 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

McFly,

When I buy spark plugs for my X-1 there, I have to tell them it is for a V-Rod. Say "Buell" and they just shut down. That said, they really aren't that bad a dealer. I recommend Frederick Buell or Winchester Buell if you want parts though. It is also a nice ride up to winchester!
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Kinder
Posted on Friday, July 08, 2011 - 08:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hey Blake....

1) please don't presume I or anyone else here is ignorant. It's insulting and rude.

2) I never said OEM ANYWHERE in my post. Not once. If Erik Buell Racing wants to provide servicing needs, used/ take offs and aftermarket parts for Buells they can choose to do so. (So can I for that matter.) But wait a gosh darn minute!!! They are doing that right now! Would you look at that.

In the future I think you should read a person's post a bit more slowly so you don't add in words and thus misrepresent what they posted.

Thank you come again. :P
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Dannybuell
Posted on Friday, July 08, 2011 - 08:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My first witness of people behaving under siege was as a kid in HS during the late 60's. The VietNam war was in full swing... The staff and faculty had many predisposed ideas that presumed guilt on the student.

b4 I bought my second ECM, Michael acknowledged by email that my requested ECM changes would be no problem. After receiving and testing my second ECM it was pure stock, not as agreed upon. In further correspondence Michael said he would do it later, just not now. OK. Now I read on this site that they don't want to do it at all. OK.

Those elves must be so excited and stressed getting ready for the Mid-Ohio debut of the 1190RS to America.
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Thefleshrocket
Posted on Friday, July 08, 2011 - 08:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Froggy, I can understand if eb r doesn't want to customize its ecms, but offering them with reduced engine braking only would turn off a fair amount of potential buyers. I can't imagine it would take more than a few minutes of work to change the engine braking in an ECM.
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Zac4mac
Posted on Friday, July 08, 2011 - 11:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Erik Buell Racing is an Engineering company. I understand that, working in engineering for 30 years.

3 Years ago, I started working the Parts counter at an H-D/Buell dealership.
I have learned a LOT and I'm still a dumb FNG at my job.

These guys are Engineers, making new parts, making a new motorcycle and selling it, selling old parts, modifying old parts etc.

Relax
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Tpoppa
Posted on Friday, July 08, 2011 - 11:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

1) please don't presume I or anyone else here is ignorant. It's insulting and rude.

2) I never said OEM ANYWHERE in my post. Not once. If Erik Buell Racing wants to provide servicing needs, used/ take offs and aftermarket parts for Buells they can choose to do so. (So can I for that matter.) But wait a gosh darn minute!!! They are doing that right now! Would you look at that.


Manufacturers of cars, boats, motorcycles, lawnmowers, etc cannot prevent the manufacture or use of aftermarket products. A rudimentary understanding of the
laws that affect commerce in the U.S. would show that is highly illegal.
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Kenm123t
Posted on Saturday, July 09, 2011 - 12:42 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Tpoppa Erik hada licensing agreement for a given period of time, We do not know the terms and limitations he agreed to. As a long time Buell owner I know Erik will do what ever he can for any owner. Some one have copy of the Buell values to post
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