| Author | Message | ||
     Anonymous |
No stock Buell parts available. It doesn't matter if it is "just a simple head pipe" We don't sell them. Also, to clarify on the custom comments. No more custom parts like ECM programs. We tried to do it but it became absurdly abused. Things like "I want engine braking not like stock, but not like race, somewhere in the middle, and I don't want the fans to run like the race bikes, but I don't want stock either, and I'd like the sidestand switch to work like Europe, and while you are at it, I want the engine not to speed up when I pull in the clutch, and..." Etc. This really is not an exaggeration. Some requests were worse. All this for $250. It just isn't possible. We do all we can, but we have to select what we can do well, and what we legally can do. | ||
| Xtreme6669 |
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| Dannybuell |
http://www.erikbuellracing.com/store/models/1125cr /1125-header-set.html Say What? | ||
| Anonymous |
Like said before, very few parts left from the new 1125R bikes we tore apart, and none after they are gone. What is online is for sale, no special orders, no selling half a set. Get it? | ||
| Jcjohnson33 |
To Anonymous, I just want to thank you for what you do and to let you know I am a proud supporter of Buell and Erik Buell Racing. I truly hope the best for ALL your efforts with the new business and with the 1190. I look forward to the great success of the 1190, Geoff, Erik and all the elves at the shop. I am in your corner cheering you all on to victory and the success in the business of building bikes. Thanks | ||
| Mechanicsn |
When I bought my 1125r I did a lot of research before buying into a dead brand. After seeing the support from EB Racing I decided to go on with the purchase as they were supporting parts. The Harley dealer in my area never carried Buell so they don't have parts catalogs or Buell techs. The local dealer who did support Buell has gone out of business. I don't expect to be able to buy every part for my bike, but I do need a reliable source for belts, wheel bearings, brakes, etc. I'm putting my bike up for sale while it's still in good shape. The Buellaide has turned sour.... | ||
| Court |
>>>I don't expect to be able to buy every part for my bike, but I do need a reliable source for belts, wheel bearings, brakes, etc. You can't beat American Sport Bike. Erik Buell Racing never alluded to anything (nor, frankly, could they) beyond selling "take off" and "left over" inventory. I buy lots of stuff from American Sport Bike and have had two shipments in the last 2 weeks. Amazing service and they know the bikes inside and out. I learn something every time I order something. | ||
| Chevycummins |
I would just like to thank you guys at Erik Buell Racing again. You have always gone above and beyond my expectations, service has been exceptional as well as parts. My bike is running better than ever thanks to the devoted employees at Erik Buell Racing. You guys do amazing things with the number of employees you have. Most people don't understand how much is really going on at your shop, I do, and I really appreciate everything everyone at Erik Buell Racing has done for me over the last few years. I'm looking forward to seeing your products at local dealers in the near future. | ||
| Imonabuss |
Brakes - available from E.B.R. Wheel bearings - available anywhere. Belts - easy to get from a Buell dealer mail order. It really isn't hard to keep a recent Buell running, just different. (It appears it is harder for the tube frame ones) Plenty of shops picking up service slack, dealerships with good inventory of Buell parts and rapid shipping, and companies like American Sport Bike having aftermarket parts. And of course E.B.R do have performance parts. | ||
| Court |
I've actually been building a cache of parts for my Buells. It's kind of fun and I've started doing all my own service. I've done it in the past years ago . . when I had the large collection of bikes with the XLCR, the XR-1000 and the whole group of Sportsters . .but it's been a long time. I'm beginning to have fun again, breaking out my service manual in the evening, reading up, scouring Badweb for articles and pointers, and doing it myself. I'm not always getting it right the first time but after a couple times . . I'm finding I seem to really understand, and appreciate, the bike that much more. Parts have been easy. I bought a collection of gaskets (I figured as long as I was paying for shipping a part I might as well fill the box) I've got spare belts, pucks and a weird collection of stuff. I bought some of those plastic organizer boxes and have organized all the extra fasteners, washers and so forth. If there is a problem . . . It's not very evident at this point. Imagine those of us who had to get Buell parts when there were like a dozen of them in the country.  | ||
| Easyrider |
We are developing as we speak a lot of parts just to be sure if current suppliers stop producing we still have them. We have the complete Brake disc and pads line ready all models, working hard now on clutch and throttle cables, and belts and pulleys.. We got a long we to go but it all comes together | ||
| Jdugger |
I wish Grand Stand Designs would come out with a chain drive conversion kit for the 1125r like they have for the XB. It retains the fixed rear axle, and uses a tensioner to manage the chain slack. That would move the 1125r into the realm of ordinary final drives, but at a cost dramatically lower than of the full race kit. | ||
| Kruizen |
Anon, quick question then if parts is something that Erik Buell Racing is not doing, then why develop that into the new web-site? Seems like a big waste of money to develop the infastructure and listings for items. if you are not selling or do not have the staff to support this portion of your business pull it off line until you do. Creating the expectations that most of us have regarding online ordering is that it should be quick, painless, emailed responses(even automated) when an order is placed, or shipped are expected in todays day and age of internet ordering. So you are saying that basicly you will be selling bikes and Erik Buell music. While I appreciate the development and support Erik Buell Racing has given us with 1125r's it appears that there is a conflicting message being sent by Erik Buell Racing in what/who they are and what the mission/goal is in regards to the previously produced motorcycles that carry Erik's name. I am in the service industry and own my own company, so I understand a lot of your issues. But I use Verizon as my example with my employees about service and the negative effects actions can have. I refuse to use Verizon for anything, because I had a bad experience with verizon wireless. While I know that Verizon fios is a different company its the principle of the thing that I won't support any endeavor of Verizon because of the way we were treated by one of their off-shoots. In the end the 1125r still has BUELL on it even if it was produced and sold by Harley. | ||
| Court |
>>>In the end the 1125r still has BUELL on it even if it was produced and sold by Harley. That's correct and "BUELL" (the word, the company and the products) are WHOLLY OWNED by Harley-Davidson, Inc. I know, I read it on their website. In addition, and I don't the details other than what I've read, there are some pretty onerous restrictions on Erik should he do about anything, beyond those things he was licensed to do, if he meddles in any way, shape or form with Harley-Davidson, Inc's business affairs. The situation gets better when you know, and I do, a couple of the "Wandell-lites" who'd love to find ANY reason to tie Erik up in a legal battle. Erik Buell Racing had some sort of a license (again, reading from magazines) to do some very specified things with some of the left over 1125's to support RACE ONLY efforts that were already underway. I'm not sure there was ever any representation that they'd be trying to support former Buell Motorcycle Company products . . in fact, that'd be REALLY tough to do with one firm (the dumpor) owning the product (as well as ALL the data which was surrendered) and the other company (the dumpee) trying to (absent any of the resources, records or data) trying to support it. I think the folks at Erik Buell Racing were pretty up front that they were doing "what they could, while they could, with what they had" to get the left over parts and pieces into the hands of racers. Even with the RACE ONLY caveat lots of folks, your's truly among their number, were snapping the stuff up. Interesting that even in one of the all time Customer Service favorites ("You WILL be Satisfied" - by the famous Ford dealer Bob Tasca) he concedes that 2% of the folks will never be satisfied no matter what. Tasca gives some elegant examples where someone came back with a light bulb out, was pissed, they fixed it they were pissed and in one case he gave the person a new car (let them choose what they wanted) and they were still pissed. Tasca's theory is that there are "product problems" and "people problems" and that he can solve all but 2%. It's going to be interesting to see how Customer Service evolves in the next year or two. In fact . . I'm betting on Sales Force to be the hot IPO in the next year. . . . long shot, but could be. | ||
| Dannybuell |
When headers are sold as sets, trying to buy 1/2 of a set is rude. The dealer can sell individually. In my case clear assurances were made (email) by sales personnel in advance of purchase on custom settings for my second ECM. I bought another race module and none of my requests were addressed. Now I read a post from Anon that at $250.00 is not possible to sell custom ECMs' profitably. This mixed message is a clear sign to me that these guys are way overworked right now. Fifteen years ago when I got my S1 nobody ever said supporting America's only sport bike company was easy, it still isn't. I hope Mid-Ohio is a banner weekend for Erik Buell Racing. | ||
| Kinder |
Well got an email from a fellow at Erik Buell Racing. Looks like he's gonna try to organize what I'm after if he can. He told me he's going to be away today an tomorrow so hopefully Monday will be the day. Thefleshrocket; good to know about the comments section. Issue is I live in Canada so if order is wrong I'm out shipping and duty and time twice. Need to get it right first time around. Have a track event in 10 days. As for those that keep saying I'm after custom parts... I am looking to purchase a Barker mapped ECM with engine braking enabled. Not 60%, not 'somewhere in the middle' just enabled. That's not custom from what I have seen here and on their site. I am also looking for a stock used front header. Not custom. They may not even have one they can sell but a response either way would be nice so I can then either get a set from them, grab an 08 set off eBay what ever. I am well aware they cannot sell new parts and have not asked for any. :P Bad web is full of how people have sourced take-off parts from Erik Buell Racing this is no different. Expecting a reply within 1 even 2 business days from any online retailer does not seem out of line to me. With the exception of a couple UK shops I get responses within that time frame even if that response is a 'no we don't carry that' or 'sorry we can't accommodate your request' is fine. Easy's shop did respond quickly by the by.  I guess Monday will be the day to see if my faith in Erik Buell Racing can be restored. (Message edited by kinder on July 07, 2011) | ||
| Reepicheep |
I don't doubt parts *will* become a problem, because Harley is in charge. But if you think they are a problem right now, you aren't trying very hard. I was putting a crashed Uly back together and had a stack of stuff to get... one call to a local dealer, and one call to a badweb sponsor, and I had two offers to get me anything I needed. They came in a week after i ordered them (all but the airbox cover, which is not direct ship from the manufacturer, and will take 21 days). A few of the parts at American Sportbike were nicer than the factory parts, that also took one call, and the parts were on my doorstep in under a week. Oh wait, I take it back. There was a part that should have been in stock but was a 4 week backorder... the Hepco Journey bag cover. I expected it would be backordered for some time, as it was coming from one of the largest BMW dealers in the states. I wasn't disappointed (or rather, I was disappointed in the expected way). Now go ask my neighbor about those KTM parts he ordered last month... Someday... he may see them. I can still get Buell parts faster, easier, cheaper, and more reliably than I can get parts for the Kawasakis, Yamaha, or Suzuki sitting in my garage... And I'm looking forward to an Erik Buell Racing streetbike for the masses someday, so we can really see a parts sales and distribution network done properly. Truth be told, my best experience is with Dennis Kirk and Amazon. That's the current impossibly good standard to shoot for. | ||
| Reepicheep |
Why isn't Barker selling ECM maps, with cables, for Barker exhausts? | ||
| Dannybuell |
Reepicheep - +1 on both posts.. | ||
| D_adams |
Probably the same reason I don't. Erik Buell Racing already did the work and have a working map available. I guess I could make a map from a stock ecm, but it won't be exactly the same as theirs. Tim's volume is (probably) a wee bit higher than mine and if you add on extra development time to do that for someone like me, I'd never get anything done. I'm slow enough as it is trying to build what I do and get it done right. Sure, once it's done you don't have to do it again, unless there's a "can I get no engine braking, idle up when the clutch is let out, etc." requests. There's simply not enough hours in the day. I guess you gotta keep in mind, the race ecm is exactly that, a RACE ECM. It wasn't intended for street use and the expectation was for serious racers to buy and use them. Every pipe I build is stamped "RACE USE ONLY" for several reasons. One of them is the ever lovable EPA. That's really the only way around it for me to be able to build what I do. What gets done with it after it leaves my hands I can't control. | ||
| Court |
>>>That's the current impossibly good standard to shoot for. I agree. We'll talk more but I think having a "clean slate" allows, in fact, begs for some incredible new ways of doing business . . . Buell was the first company making anything with wheels to have a www. site . . worked nicely, even in the days that people at HD were in their . . . "but everyone can see it" mode . . I think there are exciting things in store. In fact . . I've bet on it. | ||
| Jdugger |
> Every pipe I build is stamped "RACE USE ONLY" for several reasons. > One of them is the ever lovable EPA. That's really the only way around it for me to be able to build what I do. Keep your head low, at least if you want to keep doing it. The guys that make PowerCommanders got in some hot water with the state of California a few years back. You might want to get photocopies of race licenses, too. Before Buell was shut down, one had to provide this when buying certain parts from the Buell catalog, including the Mg wheels, exhausts, ECMs, and other not-street-legal parts. | ||
| Dannybuell |
Racer disclosure forms most likely indemnify and hold harmless the seller from EPA and other risks. | ||
| Court |
>>>>One of them is the ever lovable EPA. Imagine having to spend 18 months trying to get an entirely new motorcycle certified for legal sale in the USA. . . . oh, yeah . . while doing the same in a handful of other countries. By the way . . . stamping "RACE USE ONLY" provides the thinnest, almost no, protection. It's the unfortunate and sad state of our litigious society. | ||
| Stimbrell |
So Erik Buell Racing can not help us, Harley will not help us, in short 1125 owners accept you are screwed, nice, real nice. In business customer service is 100% what the customer thinks, not what the vendor thinks or even can show or prove, makes no difference, if the customer thinks you are crap, that is what you are, and I know HD is completely and totally responsible for my bike, but it says Buell on the tank.(air box) Real life can be a bitch. (Message edited by stimbrell on July 07, 2011) | ||
| Trbulnt |
Yes it says Buell on the air box but it's rights and property belong to HD. | ||
| Dannybuell |
Patience, people on this site are trying new ideas. The answer will surface and this will become a distant memory of people uniting to overcome a common problem. | ||
| Froggy |
It says HD on my titles and paperwork. Also, my TV says Polaroid on it, yet I don't go to the drug store looking for parts next to the Polaroid film. This place has been overrun by whiners as of late. | ||
| Black |
Wow! If what Anonymous said is true, then I won't be able to go to a Ford dealership and buy Jaguar parts even though Ford used to own Jaguar? Sorry, I couldn't help myself. That is not a fair comparison because I could never get Jaguar parts at a Ford dealership. So why can I now only get Erik Buell Racing parts from Erik Buell Racing? Well, I for one appreciate that I could, for a short time, buy Buell parts from Erik Buell Racing. Thanks Erik Buell and your whole team! I got a whole swing arm. Yes, I was sad the other day when I realized that the well had gone dry. Nobody but myself to blame. I should have bought that frame when I could. Thanks again Erik Buell Racing! Beyond that, why are we even having this discussion? (Message edited by Black on July 07, 2011) | ||
| Daggar |
Mechanicsn = moron. |
