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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through January 30, 2009 » Burnt out turn signals and not much dealer help » Archive through January 28, 2009 « Previous Next »

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Junkyrddog780
Posted on Monday, January 26, 2009 - 11:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

After buying my 1125r from AD Farrow and driving 10 hours home to NY I found out the rear turn signals dont work. I called them and they said to contact my local dealer as they would need to disassemble the bike for the warranty work.
I called my local dealer to which they said I would need to buy a new set and have them install them. The service guy said he had never heard of them failing before and that since there isnt a recall on them, there was nothing he could do. He suggested calling Buell and asking about sending me a new set. I hate my local dealer, they are morons.
Any ideas? Im not fond of the idea of keeping replacing them with stock which will burn out soon after. Id rather go with aftermarket and know that they will work. Im waiting on a response from XBlights about redoing them with more LED's. Sorry for the rant, I just remembered why I hate dealers.
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Fresnobuell
Posted on Monday, January 26, 2009 - 11:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Well documented warranty item. any dealer should be able to help you. No disassembly req'd. One screw per signal. New stock signals seems to be fine.
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Bobup
Posted on Monday, January 26, 2009 - 11:37 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

its under warranty 100%....IF it is in original condition on the bike

been covered elsewhere on the forum...search "rear turn signals" in 1125 area

here is one thread...there are others as well

http://www.badweatherbikers.com/buell/messages/290 431/385876.html

(Message edited by bobup on January 26, 2009)

(Message edited by bobup on January 26, 2009)
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Junkyrddog780
Posted on Monday, January 26, 2009 - 11:50 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ive read almost every post about them. Anybody got the number to call Buell?
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Ratbuell
Posted on Monday, January 26, 2009 - 11:54 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Customer service # is in your owners manual
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Court
Posted on Monday, January 26, 2009 - 12:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Junkyrddog780
Posted on Monday, January 26, 2009 - 12:23 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks, Ill have to give Buell a call and see what that gets me.
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Bobup
Posted on Monday, January 26, 2009 - 12:29 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

PM Court...he has offered to help, he is a valuable asset on the forum
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Junkyrddog780
Posted on Monday, January 26, 2009 - 12:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Email sent.
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Court
Posted on Monday, January 26, 2009 - 01:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Court
Posted on Monday, January 26, 2009 - 02:10 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Junkyrddog780
Posted on Monday, January 26, 2009 - 02:27 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

All the info has been sent. thanks court
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Court
Posted on Monday, January 26, 2009 - 02:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Ccryder
Posted on Monday, January 26, 2009 - 04:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Way-To-Go!!!!!!!!
Thanks Mr. C. ;+}
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Bobup
Posted on Monday, January 26, 2009 - 06:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

upon reflection as to being a warranty issue.....

only if it still on the bike, unmodified and the bike is brought to the dealer to have it checked out

this is just my opinion and does not necessarily reflect actual BMC policy
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Court
Posted on Tuesday, January 27, 2009 - 05:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Fresnobuell
Posted on Tuesday, January 27, 2009 - 05:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So did you get the new signals sent directly to the owner?
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Court
Posted on Tuesday, January 27, 2009 - 05:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)



(Message edited by court on January 27, 2009)
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Clarkjw
Posted on Tuesday, January 27, 2009 - 06:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You seem pretty proud of yourself! I'm guessing you helped the guy out. so kudos.
My question: why isn't there a better process other than going through Court to get things done? How come '09 maps/injectors aren't part of a Buell package upgrade? Where is the race kit? Why do the rear signals fail? Why on earth would I leave my bike at a shop for days for something I WOULD PAY to do myself (oil stick, turnsignals, etc).

Why does the factory only communicate through you? Yes, I've called them to no avail.

WHAT IS YOUR SECRET, COURT?
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Dentguy
Posted on Tuesday, January 27, 2009 - 07:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So why all the edited posts?
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Zac4mac
Posted on Tuesday, January 27, 2009 - 10:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You better wipe your feet off, before you track that all thru the house...
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F_skinner
Posted on Tuesday, January 27, 2009 - 10:29 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thread Hijack: Zac, tell your co-worker (Steve I think) that I got my parts today. Only one day from Denver down to Fountain.... The Uly mods continue. Frank
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Zac4mac
Posted on Tuesday, January 27, 2009 - 11:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

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P_squared
Posted on Tuesday, January 27, 2009 - 11:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

For those who 'wonder'...

The preferred method to resolve issues with your bike is:
>Bring up the issue with your Dealer's service department.
>If not resolved, engage the Dealer management.
>If not resolved, contact BCS.

That info is in the owner's manual btw, including BCS' phone #.

On those occasions when the normal process doesn't seem to work, a plea for help here on BWB can sometimes get Court engaged. For those who don't know who Court is, he's a construction worker in NY.

He has contacts within Buell due to his past work with the man & the company. As such, he can sometimes 'short circuit' the process to get immediate results. The common thing to make that happen is a dose of good manners.

Translation = he's a guy that knows people, and as such, we should all look upon anything he does as a favor, not as a requirement for membership to this community, IMO.
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Junkyrddog780
Posted on Wednesday, January 28, 2009 - 12:41 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Court got everything fixed for me! I just have to take my bike into the dealer and theyll put the new signals on. Thanks Court!
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Clarkjw
Posted on Wednesday, January 28, 2009 - 12:43 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

P_squared

For those who don't know who Court is, he's a construction worker in NY.

He has contacts within Buell due to his past work with the man & the company. As such, he can sometimes 'short circuit' the process to get immediate results. The common thing to make that happen is a dose of good manners.

Translation = he's a guy that knows people, and as such, we should all look upon anything he does as a favor, not as a requirement for membership to this community, IMO.


Thanks for the perspective. }
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Kttemplar
Posted on Wednesday, January 28, 2009 - 01:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I believe that Court is also an author.



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Court
Posted on Wednesday, January 28, 2009 - 04:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

check out The Discovery Channel tonight at 10:00PM Eastern . . .

(Message edited by court on January 28, 2009)
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Clarkjw
Posted on Wednesday, January 28, 2009 - 04:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm not sure why we should watch stories about electrical grid terror?
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Froggy
Posted on Wednesday, January 28, 2009 - 04:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Maybe there is a brief clip of Court dangling by his feet from a power line : D
"Kids, this is why you don't fly a kite near power lines"
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