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Buell Forum » Old School Buell » Archive through May 02, 2008 » If i still have the recall shock, can i get it replaced? « Previous Next »

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Dnchevyman
Posted on Sunday, April 20, 2008 - 07:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

When i bought my x1, it still has the recall shock from what i can tell. if i have it, can i get it replaced? maybe upgraded for small cost? i actually found the recall letter mailed to the origional owner too.. they never had it done though..
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Beachbuell
Posted on Sunday, April 20, 2008 - 10:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Highly unlikely that the Motor Company would cover it being it is such an old recall. Doesn't hurt to ask the dealer though, I guess.
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Jos51700
Posted on Sunday, April 20, 2008 - 11:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I've heard some say (Grovskpa, maybe?) that they're still getting them warrantied.
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Jrobm2
Posted on Monday, April 21, 2008 - 12:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have a 2000 m2 I just bought and it needed the recall. I took it to my dealer and they got one (shock) arriving on Wed. All you have to do is contact your dealer give them your VIN and they'll look up any open recalls on that bike. They have to have the bike at the shop to order the shock and once its there you can't have it back till the recall is done. Service guy told me Buell red tape. But it makes since liability and all. Gongrats on the new X1 or old...whatever.
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Grovskopa
Posted on Monday, April 21, 2008 - 04:11 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I got mine replaced after some very aggressive calls to HD!!! Just nag and nag and scream and cry a bit ;D
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Dnchevyman
Posted on Monday, April 21, 2008 - 07:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

im gonna give it a try then
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Billetmetallic
Posted on Monday, April 21, 2008 - 10:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

let us know what happens
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Werewulf
Posted on Monday, April 21, 2008 - 06:19 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

i tried and failed to convince them to replace it..
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Cbm2
Posted on Monday, April 21, 2008 - 06:38 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Same with me, wouldn't replace it.
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Grovskopa
Posted on Monday, April 21, 2008 - 07:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You're not aggressive enough then.
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Grovskopa
Posted on Tuesday, April 22, 2008 - 05:51 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just go to the store during a time there will be many customers.
Speak loudly about the crap quality of your shock/bike and tell them "if you don't fix what is YOUR fault I will never ever buy a HD nor recommend one to anyone I know"

That's what I did, and it worked wonders.

500 USD or whatever it costs them us a laughable amount for them and a happy customer is worth much more than that
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Djkaplan
Posted on Tuesday, April 22, 2008 - 12:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

That's what I did, and it worked wonders.

That would get you thrown out on your head at a few dealerships I've been to.
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Grovskopa
Posted on Tuesday, April 22, 2008 - 01:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I guess it's all different in ze states.
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Jrobm2
Posted on Thursday, April 24, 2008 - 01:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

That is crazy. How do these dealers justify treating people like that? How can they say they won't replace a recalled shock when they are still available from Buell? Isn't there a liability issue here. I must be lucky. My dealership hasn't made any issues about it.
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Jstfrfun
Posted on Sunday, April 27, 2008 - 12:27 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

In LV you can throw yourself on the floor and spew pea soup, and they still just look at you without a care and go on to another buyer. The worst dealership parts people in the motorcycle world. I even went up the ladder to manasgement...nothing! They sell enough hogs to just not care if you own a buell, and there's another buyer behind you who wants leather streamers for there levers!
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