| Author | Message | ||
     Ratbuell |
If you have an 1125R in the shop or have one going in - either for regular maintenance or for troubleshooting - rest easy. The DRAFT version of the maintenance and electrical sections of the 1125R service manual were posted on H-Dnet.com for dealers on Feb 14th. It is available for all dealers to access and use. Ask your service writer - NICELY, remember, you get more flies with honey and all that - if they have downloaded it. Or if they are aware it is out there (I only found it today, but went home sick Friday at noon and didn't go back to work until today). Remember to BE NICE. Please  It is very easy for you to sound like you're telling them how to do their job at this point. You don't want to do that. I emphasize this is a DRAFT version and it is for dealer use only. Folks are doing a lot of great data collection on their bikes and that is very cool. But the bikes NEED to go to the dealers to get fixed so the factory can have a hand in it, see what was involved in the symptoms/fix, and incorporate the fix into future bikes if it's necessary. Do your research. Find a good dealer. Let them fix it. It's warranty - it's free. Everyone wins | ||
| Baggermike |
I agree but it is hard to after my ulysses I bought in june went south and took two month to get it back which was december right before I got the 1125R and just feel it is going to be along time and it will be three weeks friday and took them a week to get the bike so I have not ridden it in a month and it is my only means of dependable transpo. I will call my sales man I think he is as mad as me and not the dealership that I bought the uly from and are real good. Mike | ||
| Ratbuell |
I know Mike...remember, it's just as bad on our side of the fence. We want your bikes fixed as much as you do, if not more. And I feel ya. I ride every day too. | ||
| Bearly |
Thanks Rat, that's helpful information. I wish I would have known that Friday! off topic: I was going to come see you and do my first service, but I had to talk to Winchester about my Uly which has been their a few weeks for a Micron Parts problem. So had it down with Winchester but had to go back Sat to have some Oil Drained out. Maybe I'll get up there this week, It would great to meet you. | ||
| Baggermike |
Thanks Ratbuell I know it is not my dealership they are super good and not like the dealership I bought the ulysses from after what they did, I bought the ulysses like June 28th and asked the sales man if they were coming out with any major upgrades and said no, now the 1125R mini site was up like two weeks later the second week in July. I feel like I got the shaft from them and all they cared about is the sale, the service department would not listen to me and they told me that something was blocking the oil line and I told them that I heard and felt something break and that what ever it was it was clogging the oil line, now being a mechanic myself I knew it was the oil pump but they would not listen to me, I then told them to cut open the clogged oil line to see what was blocking the oil line and was told, we can only do what Harley say's BS, now how long would it take to cut open or blow out that piece in the oil line? I missed the whole fall riding season which is my favorite time of the year especially Halloween and did not get the bike back till the first week in December and then it was leaking oil from the rear head and had to go back to the shop, so I had my new dealership look at it, and had just went there to pick up my keys on a friday afternoon and did not expect or think they would do what they did but they surprised me, that was late friday afternoon and they went to work on it right away and I had no appointment, I had to tell them to stop and to put the bike together because it was getting late and I knew they wanted to go home and then they could pick it up when they dropped off the 1125R. I feel like they have treated me like family and even my son was impressed by them. I would recommend them to anyone as the best dealership around here that I have ever been to and would buy another bike from them right now if I had the money, they also sold the bike to me less than msrp which no other dealership was willing to do, I did know they might have some problems being a all new engine and is why I wanted a little off in price to see how far would the dealership go to make there customers happy, and they have done a really good job and can not blame them. Mike | ||
| Ratbuell |
Bearly - I'm looking forward to it. I'm here every day but Wed/Thu Reading into this manual, I love some of the verbal choices. Under "Table 1-5: Potential Limits to Belt Drive Service Life" it shows the following: "Condition: Apparent belt stretch NOTE: tension on a new belt will loosen after approx. 1000 mi." One of the causes they list is: "Root cause - Aggressive riding/hard use Required action: Riding practice / operator choice". LOL. | ||
| Ratbuell |
Mike - just to play devils advocate here: We did not know about the 1125r until the site was opened up. I work at a dealer, am the "Buell Guy" here, and had to tell my GM about the bike when I saw the commercials leaked here on BadWeb. He didn't buy it, until he called me from the dealer show a day later and said "hey, guess what's here". There was absolutely NO word of the bike pre-release and pre-dealer show, at least not below the Dealer Principal level. For the oil line issue, the dealer was covering their ass. If they cut open your line and it wasn't the problem, warranty wasn't going to pay for it. If warranty pays, warranty makes the rules. Sucks sometimes (especially over a $50 hose), but it is what it is. Me, I'd rather get yelled at by my boss for buying someone a hose or a couple tenths of labor time... That said, I am glad you have found a good dealer. Stick with them, take your friends to them, and keep them busy. They'll only get better | ||
| Bigweb2001 |
Yikes, I am on the fence between the 1125r and a Aprilia Tuono...sounds like the T makes sense after reading all these horror stories. I just want to ride... | ||
| Zac4mac |
+10 Joe That's why I wasn't too worried about squeezing SunHD down to MSRP on the 1125R. Now I don't feel bad when I ask for a little "special treatment" and they don't balk. It's all about the service at this point. Zack PS - Bigweb, I got mine December 18th and I'm just a few miles shy of 2000 miles already. I live just North of Denver and it's snowed a half-dozen times since then too. She rides... very nicely. (Message edited by zac4mac on February 18, 2008) | ||
| Baggermike |
Zack when you do the cooling method try it also on the stator housing, that is what they replaced on one of the bikes. Mike | ||
| Zac4mac |
Mike, Can't cool part of the engine like I can the VR that's out in the open and separate. If cooling the VR has a significant effect, that will tell what both the stator and the VR are doing. Just subtract one specific from the general and you have the other specific... Z | ||
| Baggermike |
Just a thought. I hope you can find something out that will help all of us. I called buell CS and they are having there techs contact my dealership techs, so that is a start in the right direction, and I got my fingers crossed. Mike | ||
| Baggermike |
Ratbuell they knew it was clogged and needed replacement so I would think that they could have took the air hose and tried to blow it out into a rag or cut it open, and the part was back orderd so had to wait for them to get the new one and put it in to find out that was not the problem. Ok you made me feel better about him knowing about the new bikes I did not know Buell did that. Mike | ||
| Ratbuell |
Buell does it, HD does it. Same time they were looking at me like I was crazy saying there was an 1125r coming, you could have said "Rocker" and nobody would have had a clue what you were talking about. They can be amazingly tight-lipped.... Remember all the times you've seen "we do not discuss future projects" here on BadWeb? ;) | ||
| Unibear12r |
Bigweb, I've been PMed by a Tuono owner watching this who said that they have poor charging systems. He says his bike (and other Tuonos he knows of) lives on battery tenders. "Nature of the Beast" he called it. | ||
| Jpfive |
Run a search on any number of brand specific forums and see how many hits you get on things like 'regulator', 'rectifier', 'generator', 'surging', 'low speed running', 'you choose one'.... These are common problems/complaints on motorcycles. Jack | ||
| Baggermike |
Good news Buell is sending a fuel pump and ecm, will call tomarow and talk to Buell CS about sending the stator to I am sure it is one of my problems, and think battery is another problem to because of the bad voltage regulator, so got the ball rolling and now see where it goes. Mike | ||
| Nickcaro |
add me to the list. My bike is in the shop. Cruising around town today and after I saw the voltage drop to 11.3 Volts, I decided it was time to go in... | ||
| Svo1023 |
My aprilia (rsv) was the same as far as charging goes...according to the readout on the dash....there are actually quite a few similarty's between the two bikes... Just a view from the cheap seats. Mike | ||
| Rich |
My Tuono hasn't been on a tender since I've had it. | ||
| Baggermike |
I just got a call from Big Moose Buell and the service manager said that Buell told him they are only sending a fuell pump and that the bike does not have a problem with its electrical system, so I called Buell CS and just got off the phone with them and it is like they do not know or acknowledge that they sent two techs to Florida for the same problem. This is pissing me off now. Mike | ||
| Baggermike |
I talked to the owner of the dealership I bought my bike from and he even suggested the lemon law with how Buell is handling this situation, they say that the bike is not made to handle my gear and I have been riding with low beams and when you put your high beams on low stays on so that is an extra 70 watts, now the bike is made to handle that and heated grips and a bit more because there is a socket plug that comes with the heated grips for adding additional things to, so if I ride with my high beams on and heated grips that take 36 watts together is 106 watts and my jacket and glove are 117 watts so that is just 11 watts more than riding with high beams and heated grips on, now what about Captonnemo's bike and how he needed a new stator, and told buell this and they did not acknowledge this and just sent a fuell pump which I was told last night a fuell pump and ecm, and today when I called it was just a fuell pump, no ecm, no stator, so this leaves me no choice but to contact the lemon law people. I did tell Buell CS that there are people here that are afraid of having issues and how they are handled by Buell, and all I can say is the bike is awesome and you should wait to see how Buell handles my case and then judge if you want to take a chance. I have had two new Buells and both had problems and both took a long time to be resolved, two month for my ulysses to be fixed that I bought new in June and broke its oil pump in october and now the 1125 how unlucky is that. Mike | ||
| Zac4mac |
Mike - you have a PM Z | ||
| Doerman |
Mike It is not necessarily bad that they are not sending an ECM. Diagnosis might have indicated it was not necessary. Were I you I'd not make a lemon law move based on that. I agree that BMC is faltering on communicating with you based on what can be read into your posts. | ||
| Baggermike |
Doerman the dealership owner told me to contact the lemon law. Mike | ||
| Spatten1 |
Is it possible that they figured out the fuel pump is shorting or using too much power? | ||
| Court |
>>>Diagnosis might have indicated it was not necessary. Very good point. We're precious short on facts in this cyber-venue. I think Buell had done a poor job of communicating to owners on this, I'm PERSONALLY less inclined to throw them under the bus. There are some very smart folks at work on this. With regard to the entire Lemon Law deal . . . I'd, once again, suggest carefully understanding what you are dipping your toe in. Again, just personal opinion, but I'd hesitate to accept legal advise from someone who I have concerns about changing my oil. Just another viewpoint to consider. . . | ||
| Baggermike |
Hey Spatten I am not sure but do not think it is the fuel pump, I was having electrical problems before it quit and you can see that Captennemo had the buell team go to florida and work on his bike and it was the stator, I know this is one of the problems and Buell CS knew nothing of this when I called today, or they will not admit anything and I think the bike has a few problems and will have the fuell pump in by tomorrow after noon I hope. Mike | ||
| Doerman |
The dealership owner might have had his own interest in mind more than yours when suggesting the lemon law. If you take that route, he can sit back and park your bike in the corner somewhere and not worry about it any more while lawyers haggle over your bike's destiny. If you don't there's more work for him to get you back on the road. And this was certainly advice worth less than $.02 since I am not in your shoes and do not know the dealer. Just something to ponder. | ||
| Spatten1 |
Do any of the Buell dealers give loaner bikes? That takes most of the pain out of the down time. |
