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Uly1080
Posted on Tuesday, December 18, 2007 - 06:41 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Will I void my warranty if I:

1. "Slip on a Drummer"

2. Install a Race ECM and perform a TPS reset myself.

I apologize if I missed the answer to this question somewhere along the way. Any input would be appreciated. Thanks.

Josh
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Dentguy
Posted on Tuesday, December 18, 2007 - 07:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was told once by a dealer that if Buell can link a part failure to any modification that has been made that they may deny coverage. That doesn't mean they will. Example: warped front rotor with those parts should be covered. Blown engine with those parts may not be covered. I don't work for Buell and am in no way trying to speak for them, but I would say everything is on a case by case basis.
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Ft_bstrd
Posted on Tuesday, December 18, 2007 - 08:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Generally, the warranty can't be blanket voided. If a particular part is deemed to have caused or been a contributing factor to the failure of a warranted part, the manufacturer has the option to void your warranty for the affected part or parts.

The TPS reset won't. How is your dealership?

Mine has not had a single problem with any mod I have done. I had an electrical gremlin. I asked them if they wanted me to remove anything I had wired into the harness. They said no, that they could diagnose around it. Most dealers will simply blame whatever is wrong on what you wired into the system.

Some dealers are willing to install aftermarket stuff for you. If they do, they usually don't have a problem being an advocate if something goes a little weird.

All that to say, it'll depend on the dealer.
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Reepicheep
Posted on Tuesday, December 18, 2007 - 11:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

All IMHO... A warranty is a contract offered to you by a manufacturer to give you confidence to make a purchase, and to maintain your goodwill.

A contract is only as good as your lawyer is... and HD already has lawyers on retainer that will get paid if you do anything or not. From a contractural standpoint, you probably *can* win, but only by spending $10,000 to win $3,000, and do so after a 3 year battle.

So that really just leaves the goodwill part. In my experience, Buell and my Buell dealers have been very good about this. But not because of the contract, because they want goodwill.

So I would not sweat the fine print and subtle rules on the contract. I would worry more about "was I a jerk to my dealer" and "did I do something ill advised that a reasonable person might believe was a factor in this problem".

If I had an aftermarket exhaust and had a wheel bearing failure during the warranty period, I would expect it to be covered. If I had an aftermarket exhaust and had a valve or cylinder ring problem, I would NOT expect it to be covered. If I had an oil pump failure, I wouldn't know.

The real value of a warranty to me is that it tells me to what degree a company believes in their product... at least to a point. A Chrysler minivan comes with a 5 year warranty, a Toyota comes with 2. Go figure. Chrysler probably does it because they *have* to.
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Uly1080
Posted on Friday, December 21, 2007 - 08:21 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks for all the good advice. I do have a good relationship with my local dealer, but I am in the Marine Corps and will not stay in this area long enough to really test the waters should something need warranty repair. According to the folks on this site, there are some outstanding dealers around the country and others I'd like to avoid. Again, I appreciate the info.

Josh
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Whitj
Posted on Friday, December 21, 2007 - 09:55 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"If I had an aftermarket exhaust and had a wheel bearing failure during the warranty period, I would expect it to be covered. If I had an aftermarket exhaust and had a valve or cylinder ring problem, I would NOT expect it to be covered. If I had an oil pump failure, I wouldn't know."


Put factory pipe/ecm back on before trip to dealer and your butt is covered for the questionable items. Problem/ warranty issue solved.
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Ulytime
Posted on Friday, December 21, 2007 - 11:03 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Put factory pipe/ecm back on before trip to dealer and your butt is covered for the questionable items. Problem/ warranty issue solved.


But if the slip on pipe/ecm caused the problem in the first place, how would the dealer be able to figure out what had happened? Wouldn't they just stand there and scratch their heads saying, "Crap - can't figure this out - usually when this happens somebody's changed the pipe and ecm, but nope - that's the original pipe on there!"
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Whitj
Posted on Friday, December 21, 2007 - 11:21 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If it were set up correct, the ecm/pipe would not have an issue. ECM spy could help find an issue via AFV. Great tool and free...
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