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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through December 27, 2010 » Dealer help.. « Previous Next »

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Tbolt98
Posted on Wednesday, December 15, 2010 - 06:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Could any of you dealership guys check a part for me... the drama that is my warranty is almost done, except they now say they are waiting for a cluster that is backordered and shows no ship date!! I assume the are ordering the updated cluster... and that a 2008 (which the bike is) cluster is not even available anymore... but maybe they are trying to order an 08 IC and that is why there is no ship info. Thanks
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No_rice
Posted on Wednesday, December 15, 2010 - 06:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

on back order till 12/17 is what it says currently.
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Tbolt98
Posted on Wednesday, December 15, 2010 - 06:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

service guy just called and said "backordered.. no ship date" what a bunch of AssHats! Am I correct that it should be an updated cluster? Should I call and make sure they aren't trying to order an obsolete item?
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Petebueller
Posted on Thursday, December 16, 2010 - 06:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ordering any part that is superseded should give an order for the latest part number.

I haven't had any problems like that.
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Dktechguy112
Posted on Thursday, December 16, 2010 - 03:25 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ask them what p/n they are ordering, the p/n for an 09R IC is Y0500.2AM, that should be the updated p/n.
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Ridenusa4l
Posted on Thursday, December 16, 2010 - 04:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

not to thread jack...but think you could check and see if stators are back ordered? just curious

THANK YOU!
Jake
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Zac4mac
Posted on Friday, December 17, 2010 - 09:50 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

First - Y0500.2AM is obsolete, current rev is Y0500.2AMA and it IS on backorder.
Parts Locator says these dealers MAY have the part.
Whether they will sell it over the phone is another issue.

Give them a call.

Zack




California

Dealer Location Phone(P)/Fax(F)
Harley-Davidson of Glendale Glendale P-818-246-5618
F-818-246-5785
Quaid Temecula Harley-Davidson Temecula P-(951) 506-6903
F-(951) 506-5503
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Georgia

Dealer Location Phone(P)/Fax(F)
Augusta Harley-Davidson Augusta P-(706) 651-0444
F-(706) 651-8389
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Illinois

Dealer Location Phone(P)/Fax(F)
Wild Fire Harley-Davidson Villa Park P-(630) 834-6571
F-(630) 834-6620
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Michigan

Dealer Location Phone(P)/Fax(F)
Ray C's Harley-Davidson of Lapeer Lapeer P-810-664-4505
F-810-664-4523
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New Mexico

Dealer Location Phone(P)/Fax(F)
Santa Fe Harley-Davidson Santa Fe P-(505) 471-3808
F-(505) 474-6830
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New York

Dealer Location Phone(P)/Fax(F)
NewRoc Harley-Davidson New Rochelle P-(914) 632-6743
F-(914) 633-0331
Performance Harley-Davidson Syracuse P-315-471-1157
F-315-471-1066
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Ohio

Dealer Location Phone(P)/Fax(F)
Western Reserve H-D Motorcycles, Inc. Mentor P-440-974-6900
F-440-974-6911
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Tennessee

Dealer Location Phone(P)/Fax(F)
Smoky Mountain Harley-Davidson Maryville P-(865) 977-1669
F-(865) 977-8419
Appleton Harley-Davidson Clarksville P-931-648-1607
F-931-552-7523
Bumpus Harley-Davidson of Memphis Memphis P-(901) 372-1121
F-(901) 388-1440
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Texas

Dealer Location Phone(P)/Fax(F)
Longhorn Harley-Davidson Grand Prairie P-(972) 988-1903
F-(972) 988-1942
Cowboy Harley-Davidson of Austin, Texas Austin P-(512) 448-4294
F-(512) 448-0560
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Washington

Dealer Location Phone(P)/Fax(F)
Timber Wolf Harley-Davidson Spokane P-(509) 927-7433
F-(509) 927-3306
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Wisconsin

Dealer Location Phone(P)/Fax(F)
Hal's Harley-Davidson New Berlin P-262-860-2060
F-(262) 860-2067
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Tbolt98
Posted on Friday, December 17, 2010 - 01:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks Zack ... I would think they'd be happy to sell it to me but it's a warrant fix so it seems I am at the MOCO's mercy.
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Pmjolly
Posted on Friday, December 17, 2010 - 11:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Longhorn in Grand Prairie is my local dealer. I might have to go pick up a new cluster for my '08!
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Zac4mac
Posted on Saturday, December 18, 2010 - 07:04 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Tbolt - have your dealer call one of these guys to see if they can get it for you.

I do that all the time at work, calling other dealers for B/O parts.
A lot of Parts managers won't let go of any B/O parts they have, to cover THEIR local customers.

Z
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