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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through April 12, 2010 » Should I Complain ??? « Previous Next »

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J_copeland
Posted on Tuesday, April 06, 2010 - 02:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I noticed a few scuffs on the plastics.And the seat bolt on right is side was and stripped.Also,I asked them to check the flash after they did the harness upgrade and they said it was current.The newest flash came out two weeks after I bought it.

(Message edited by J_Copeland on April 06, 2010)

(Message edited by J_Copeland on April 06, 2010)
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Vinb
Posted on Tuesday, April 06, 2010 - 02:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yes you should
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Fresnobuell
Posted on Tuesday, April 06, 2010 - 02:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Did you do the damage??
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Geforce
Posted on Tuesday, April 06, 2010 - 02:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Is this after a service? If so don't just go up and start freakin out. Have a well thought out and articulated talk with the service manager. If he's no luck then ask to speak with the store manager/owner. Hopefully they see the damage and make it right.
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J_copeland
Posted on Tuesday, April 06, 2010 - 02:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yes,it was after the harness upgrade.I didn't see the scuffs in the bright sunlight,and did check out the bike when I picked it up,but didn't think to look at the seat bolts.
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Xnoahx
Posted on Tuesday, April 06, 2010 - 02:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Part of the harness update is an update to the flash, if they did the upgrade you will have the newest flash
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Kidder
Posted on Tuesday, April 06, 2010 - 03:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Part of the harness update is to ENSURE you have the latest flash. I already had the 152 flash for my CR when I got the harness update.
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Jules
Posted on Tuesday, April 06, 2010 - 04:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If they damaged the seat bolt then demand they repair it...Start of being polite obviously but be firm and stand your ground.

And then get a seat retention kit from Americansportbike:

http://www.americansportbike.com/shoponline/ccp0-p rodshow/A16501.html

It'll simplify seat removal and stop it happening again
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Ride4life
Posted on Wednesday, April 07, 2010 - 01:23 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Jules, that kit looks pretty trick, do you have it and if so what's your opinion?
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Jules
Posted on Wednesday, April 07, 2010 - 01:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have it and it's fantastic... There's actually a small amount of underseat storage that you can then make use of 'cause the seat pops off in moments..

Definately a useful investment (especially as those captive nuts have a bad habit of stripping)
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Geforce
Posted on Wednesday, April 07, 2010 - 01:40 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

That kit is awesome. I have had it for over a year now and it works great and makes putting the seat on and taking it off a breeze. Well worth the money.
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Tbenson
Posted on Wednesday, April 07, 2010 - 01:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I too have the seat kit.
I agree with all posted above.
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Johnnys999
Posted on Thursday, April 08, 2010 - 04:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Its just a matter of time before the seat bolt threads strip and the same goes for the airbox cover bolt holes. I've already stripped one of them and also one of the seat bolt holes. The upgrade kit is the way to go it looks like, so I'd better buy one. This problem was an engineering oversight that should have been caught a long time ago.
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