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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through September 22, 2008 » J.D.Power & Associates « Previous Next »

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Thurstonbuell
Posted on Friday, September 12, 2008 - 04:00 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just received my J.d.Power and Associates survey , they even give you a crisp dollar bill to fill it out .

Overall I'll be giving a good report , especially in the customer service department .

How many others gotten their's or filled it out ?

Better yet how many threw it out without opening it ? There goes the economy .....
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Badlionsfan
Posted on Friday, September 12, 2008 - 04:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Actually wouldn't throwing it out get rid of the money and help improve the value of the dollar?
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Thurstonbuell
Posted on Friday, September 12, 2008 - 04:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hmmmm......Maybe your onto something here ?
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Chevycummins
Posted on Friday, September 12, 2008 - 06:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I got mine last night and filled it out. I gave most of the questions pertaining to the bike a 10.

Dealer service, and sales questions were a little lower.

Overall Buell should be very happy with my survey results.
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Zac4mac
Posted on Saturday, September 13, 2008 - 07:42 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I got one too.
Even did some "write-in" votes.
Almost seemed tailored to the 1125R.

Z
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Palerider
Posted on Saturday, September 13, 2008 - 10:03 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The first one I got was in the middle of winter and I hadn't even ridden the bike yet. So I really couldn't answer some of the questions accurately if at all.

At least now I'll get that chance. Trouble with these surveys, is it's like being questioned by a lawyer in court.

The questions are tailored to provide only certain responses and leaves you wanting to say more but you can't. I realize they'd be reading novels if it wasn't set up that way
but, I know as with my pickup survey there are times you would just like to be able to make a clearer point than is allowed.
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Xnoahx
Posted on Saturday, September 13, 2008 - 03:27 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If no one spent any money and therefore took it out of circulation I think that would be a disaster for the economy. Im not sure of how many buisnesses can run without customers buying the product.
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Pizzaboy
Posted on Saturday, September 13, 2008 - 09:43 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I filled mine out 2 days ago also! I tried to fill it out as accurately a I could
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Ccryder
Posted on Tuesday, September 16, 2008 - 01:41 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Got mine last week and still working on it. I'll be giving it a pretty good rating because, IMHO it's a pretty darn good bike.
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Clarkjw
Posted on Tuesday, September 16, 2008 - 01:43 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My reacion will be based on when the new ECM flash comes.
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Bueller_bjorn
Posted on Tuesday, September 16, 2008 - 02:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Filled mine out and mailed out today, i gave it a very good honest rating only bad rating it got from me was excessive heat when riding in hot weather i gave it a 2 or 3 if i recall.
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