| Author | Message | ||
     Kttemplar |
Here is a short video showing the recall maintenance. I thought it was interesting and I thought that others would too. http://www.youtube.com/watch?v=EtgryId3oc0 Mike | ||
| Pariah |
Cuell!! It's Italian in the background... Buellisimo! | ||
| Madxcat |
i can see why that took two weeks now  | ||
| Spectrum |
Sounds greek to me!  | ||
| Bobup |
does this imply that on the other side of the pond they now have aknowledged the recall? (Message edited by bobup on August 06, 2008) | ||
| Pariah |
Spectrum: you're right it is Greek... and I actually speak some Greek, too... what a Buellaka I am! The guy is asking, "Ti Kolai?" (forgive my spelling) which means, "What is sticking?" That much I heard... (Message edited by pariah on August 06, 2008) | ||
| Jotrevza |
Hey Mike, The only part I understood was the guy beating on the Craftsman (albeit, Greek version) socket to drive the shaft bushing in!  After a brief explanation from the dealership's service tech. on what's involved in this recall, I felt a little more at ease about turning the bike over to have it done. Prior to that, I was fearing the worst, and thinking that the whole engine would have to come out of the chassis and the cases split, etc., etc. Now I know better. I haven't brought it down there yet, but, will have it done at the end of the riding season. It will need several issues addressed at that time. Right now, we're seeing some great temps and sun in the beautiful upper Northwest, so....... Hi-ho, hi-ho, it's off to ride I go!  Thanx for the video clip info. Tracy | ||
| Kttemplar |
Tracy, I am glad that it made you feel better about getting the recall done. I am no mechanic or tech and it always makes me feel better when I can get an understanding of what is going on in order to make a better decision. That brass piece they are putting in the center is the "jet". That is pretty much the extent of the recall fix. Of course, they have to take it apart and put it back together, but the improved part is the jet in the center that is pressed in with the "special tool"/socket thing. Mike | ||
| Fresnobuell |
I am no mechanic or tech and it always makes me feel better when I can get an understanding of what is going on in order to make a better decision +1 on that...I wish BMC would share more info on these recalls/updates as opposed to just giving us the intended results. | ||
| Krassh |
Just curious but did anyone just go by and see if the "Buell Tech" at the dealership had done any of the recalls yet or was familiar with the recall? I wanted to make sure I had a good understanding of what was being done because I wanted them to replace my clutch cover while they were in there as I scratched when I laid the bike down. So any way just curious if anyone wondering what the recall entails has started developing a relationship with their Service Dept.? The guys at my dealership know the only way I will generally be bringing my bike in is for recalls and Dyno work. So they do not have an expectation of being nice to me so I will bring the bike in for routine services. In my opinion they went above and beyond when they did my recall. technically they could have charged me for bleeding the clutch as they had to disconnect it to change out the cover. Of course all dealerships and their service dept's are different, but I guess the purpose of my rant is sometimes it is invaluable to create a good working relationship with service dept. | ||
| Bigdog_tim |
+1 Ken | ||
| Blazin_buell |
Great vid ,he uses my favorite tool in the box also .....BRING THE DAMN HAMMER!! | ||
| Jotrevza |
Hey guys, I just want to say in my own defense that I didn't start life out at my dealership's service dept. with a negative attitude. I had a GREAT deal of help developing it! If the service mgr. would stop throwing his hands in the air every time a reasonable question is asked, then chances are really good that I'd have a lot more faith in him and his team. I've rarely heard a guy in his position utter these words: "I don't know", or, "we don't know" (anything about this bike) so many damn times! What's worse, is that he makes absolutely NO EFFORT whatsoever to try and get the answers either. That's why I'm really hesitant to bring mine in there, let alone, before the end of the riding season.  I don't know about you guys, but, it's a pretty scary proposition for me to think about having a person tear into my bike while not knowing what their doing. Let's face it, the result could well outweigh any proposed benefit..... Hopefully, as the end of the riding season approaches, they will have had a fair amount of practice on some other bikes. I'm all about that plan of attack!  | ||
| Krassh |
Does your dealership have a Buell trained tech? I will be the first to admit the service manager at my dealership does not know much about the 1125R either. The tech that setup my bike when I bought it is the only guy trained at my dealership for the 1125R. Was not trying to bag on anyone but have you had the chance to talk to any of the techs there? That is why I closed with the not all Service Dept's are same line. If you have someone that does not want to create a rapport with you and you keep trying and get no where then at least you tried. I have bought a Harley and 2 Buells from this place so they have gotten to know me. Plus when they are not to busy I like to visit just to BS with them. This goes along way as far as getting them to listen when you have a problem, instead of the only time they see you is when you have a problem. I am not assuming this is how your interaction with your service dept. is just offering my 2 cents. YMMV. | ||
| Jotrevza |
Hey Ken, No, I don't believe in good conscience it was me, because when I went in there initially, I was in a GREAT mood. Let's face it, I was about to buy an 1125R! I was totally stoked. (in a good way!) I'm not an aggressive person by nature, and so I don't go out of my way to alienate anyone. On the other hand, like most people, I don't appreciate anyone going out of their way to alienate me either. In this particular case, I don't think it's about bad blood, (at least not between me and the service mgr, as you'll read later) nor do I think it's about my lack of appearances at the dealership, although, your point is well-taken. I guess my expectation of a service dept., ANY service dept. is that they be reasonably familiar with their product. If not, at least TRY to make an effort to get the right answers if you don't know. This service manager is not the right person for this position. I'm confident of that! In my book, it really isn't about taking cheap shots Ken. It's about a willingness to take on a roll and give it your very best. He's at the helm, so to speak. The way I learned it is: "leadership by example" If he doesn't make an effort, and his people see this, will they??? Maybe, maybe not..... Most of us try to do that, day in and day out. I just don't get that sense from this guy. Yes, I do believe they have one, Wisconsin-trained tech. in the service dept. I had posted on another thread a while back about how the tech. came out to the front counter the day I bought it and fired off a statement to one of the service writers while I was standing there. He made a comment to the effect of: "O.K., who's the F@#$%^ moron who said this bike is making strange noises"? No, I didn't appreciate that very much, especially since the salesperson was the one who first brought it to my attention, and suggested that we speak to a tech. I totally agreed with him from the moment we fired up the bike, it sounded VERY odd. We decided it would be a good idea to have a tech. give us his opinion. Well, guess what, I got one!  I let him know as I stood there that his comments were not warranted and definitely uncalled for, and he apologized profusely for his behavior. He said he didn't realize the customer was standing there or he wouldn't have said that. (ya suppose???)  I didn't make a big stink about it, but, that was probably my first indicator of things to come. How do you suppose you would have felt or reacted under the same circumstances??? $13,000 later, and still to this day, I'm not sure they deserved my business. Yeah, that's subjective, but it's real for me! Hell, I might as well send each of you $13,000 and let you abuse the crap out of me! Any takers???  Tracy | ||
| Jotrevza |
Hi Ken, Well, I posted a loooooong response and it was dumped! Not sure why??? (probably cause it was long?)  Basically, I didn't go in there with an attitude that everybody can kiss my rosy rear end! That's not my style. I'm really a low-key, easy going person unless pushed otherwise. No, this one is all about effort, or, the lack of it, plain and simple! This service mgr. isn't setting the example for his techs., that's for sure...... I calls em' as I sees em'. Tracy | ||
| Krassh |
Sorry to hear about your experiences and yes I would be taken back by those comments after dropping coin at a dealership. My next piece of advise would have been to have a conversation with the owner but maybe this attitude runs to the top of the dealership so... | ||
| Bob_thompson |
Guys, I am kind of in the same boat with my dealer. They do not have a Buell trained tech for the 1125's but I have tried to gain some sort of relationship with my service manager and his techs. I try and schedule somewhat to their convenience and try hard to not get upset with their lack of knowledge on this bike. After all its brand new. And I always stay reserved and respectful. My bike came set up with the right amount of oil and has been a good unit. Recall for the flash, which I had to tell them about was accomplished while I waited a few hours with a call to HD service for the proper procedure. My dealer went the extra step. Maybe a good initial setup tech. I don't know, but a good tech is a good tech and now that they have a service and electrical manual at their disposal I will continue to trust them with reservations until proven wrong. Hopefully this will build a good relationship which will benefit me in the longrun with recalls. Normal maintenance I will do myself with that same service manual. Time will tell. | ||
| Jotrevza |
Hey Bob, Yeah, I'm all for the whole respect thing! (comes in large part from 20 years of wearing a uniform for our country) So, yes I DO understand...... Just my personal opinion here, but, I think respect can come in many forms, don't you think? One really good way to demonstrate it is to recognize who puts food on the table. I wrote about this issue in another thread recently. I apologize, as I climb back up on my soapbox again, but, I don't remember at this moment who chimed in at the time and said that they felt we need to take more responsibility for our actions as Americans. Basically, the spirit and intent of that topic was that with a short-sighted goal of taking our money and running, the end state will be the collapse of our economy. I agreed whole-heartedly with his observation that each of us needs to take responsibility! Let me be clear..... I'm not suggesting that Buell is doing that. What I am saying is that ANYONE who abuses the trust we place in them for the purpose of selfish means IS going to bring on their own untimely financial demise! Likely, it will eventually bring down a company if it goes unchecked long enough. To me, it's a no-brainer! We've seen it throughout Wall Street, and other major conglomerates. We see it at some of our local fast food places, and favorite shopping establishments. We often see it at car dealerships, as it's become almost a favorite national past time to gripe about used car salesperson "tactics". It's everywhere, and it's very unfortunate. Seems no one is immune from it. It has unfortunately become an integral part of our culture. I'll say it again here, as I did in the other post. If we don't get a handle on the short-sighted, selfish behaviors (as a nation), and do it soon, we will be in a world of hurt! I chose to put my hard-earned dollars into the purchase of a bike built in America. That was just as important to me during this particular purchase as the bike itself. I wanted to support US! All that I'm asking in return is that I be given a fair shake in regard to the support of that purchase. Nothing more! Frankly, I'm tired of sending our money overseas. Nothing against our friends and neighbors in other countries, but, I'm tired of watching our brethren suffering at the decisions that cause them to stand in an unemployment line, or worse, on the street. Then I ask myself exactly how much of that was caused directly, or, indirectly as a result of greed, and/or, bottom line profit or loss decisions? Did these folks contribute to their own demise wittingly, or unwittingly through willing participation of that type of culture? Yeah, I realize a lot of this is generalization on my part, and maybe not applicable across the board, but, it is too often true these days, and it's gotten really old..... So, after spending the best twenty years of my life defending the right to be able to speak my mind on a forum such as this, without the fear of spending the rest of my life in jail for it, I'm still VERY humbled to be able to openly express my thoughts! Unless I miss my guess, I'm willing to bet that a lot of you feel the same way too. America is still the best place on earth! I will continue to support her in any way I can, and hope you'll do the same...... Thanks for letting an old airman ramble. Tracy | ||
| Bob_thompson |
Well stated Tracy and I whole heartedly agree. I will just add that I believe its not really Buell manufacturing but the HD dealerships we are more or less forced into dealing with. Erik and the elves have always stepped up and even posts here on this forum which is unheard of in the motorcycle world. We ARE STILL the red headed step children with our Buell's at HD dealers though. Maybe, just maybe things will change somewhat with HD taking on MV Agusta. They must or will succumb to what you have already stated. Thanks for your input here and your service to our country. SP5 E-5 Bob Thompson/retired. | ||
| Jotrevza |
Hey Bob, I agree with you, patience is a virtue! All I've gotten (in spirit and message) from this website is TOTAL, undying support for Buell! I GENUINELY admire that! I don't think I can recall another forum with quite this much support. It's heartening! It's YOUR beliefs (ALL OF YOU) that keep me moving forward in good faith. I'm just spit-balling here, but I think you've hit it on the nail-head Bob, regarding the disconnect between Harley and Buell. So then, when Erik arrives at the H.D. boardroom at 9:00 A.M. for this week's meeting, what do you suppose he's thinking? If it were me, it would be that I want out from under a banner that doesn't fully buy into the culture that I'm trying to build. That's me, and I'm silly that way..... Obviously, it will come down to dollars and cents! I guess my point is that if this collaboration was working really well, then we wouldn't be having any portion of this conversation...... I'm an optimist, and a little bit of an opportunist as well. I'll seize any chance to help make this turn out a "win-win" situation. I just need to work hard on the patience part! Thanx for your service as well from an ol' 1st Sgt. Tracy |
