| Author | Message | ||
     Whiskeytango |
Has anybody ordered from R&R customizing in Germany? I placed an order on their website and got an email order confirmation, but no shipping information. I emailed to ask when I should expect recieve my order and have recieved no response. I hope my order will eventually show up, but what other recourse do I have? Has anyone else ordered from this company? What can you do when a seemingly operational company won't respond? I went to Babel Fish and translated my email into German just in case, but still no response. I just placed my order on the 2nd so I don't want to overreact, but the non-communication is frusterating. Any advice? | ||
| Wildman4x4nut |
Well I also ordered some items from a overseas shop. And I have been waiting a lot longer than you have. From what I was told Aug is the national vacation month in Europe. The deal is most buisnesses shutdown for the month. It is suppose to help. I would give it at least 2-3 weeks before I got really worried. Also you can try calling them just to make sure. | ||
| Whiskeytango |
I wish I could take a whole month off! Thanks for the heads up. I'll be patient and see what happens. Thanks again, Warren | ||
| Trojan |
Thomas at RRC can be a little slow in replying to e-mails I'm afraid. Best option is to give him a call on the 'phone. His number is +49 9733 4645. | ||
| Whiskeytango |
Trojan, Thomas just sent me an email update, they had been at bike week with no one answering emails, but my part shipped out the day I was charged and it should be here in less than a week. Thanks for the response, I can get pretty OCD when my mind is free to wander! | ||
| Whiskeytango |
My mirror got here yesterday and it looks totally cool. Even though I got all nervous, I will order from R&R Customizing again in the future! Thanks for looking! WT  |
