| Author | Message | ||
     Aschem |
How do I get my private messages? | ||
| Ustorque |
they go to whatever email is asigned to your profile, from when you registered. | ||
| Aschem |
Thanks | ||
| Tramp |
I don't seem to be getting any, at all...??!?! | ||
| Ulywife |
Tramp - check your spam folder. Even mine were going to never, neverland. I decided to use a gmail account and haven't had an issue since. I've sent you a test message. Like I always say, "technology is great when it works". | ||
| Chellem |
I actually finally uninstalled spamblocker. I now personally delete over 300 emails a day with subjects I would not repeat here. BUT it's still better than missing the emails I was - new customers, badwebbers, even coworkers with the SAME domain as me ended up in spam. BTW - for the record, Yahoo considers anything coming from libertyharley.com to be spam unless it's specifically allowed. I have to use the PM system here to reply to badwebbers with yahoo addys. Freakin' technology. Almost easier to just ride to the people's houses to chat in person. Almost.  ->ChelleM | ||
| Froggy |
I say blame your rivals, If a few people click the report spam button from one of your emails, your done for. | ||
| Chellem |
It's AOLlers that REALLY kill me, frankly. If I send out an email - and only people who ever either asked for emails or made a purchase from us - and someone reports it as spam by clicking the little spam button, my ISP gets nasty-grams from aol, but dig this - they REMOVE the email addy. So I can't even remove the people from my list to stop it from happening. I tried putting the email addy in the subject line, so that I could remove those who don't want it, and AOL actually altered the subject line to hide the email addy of the person who obviously doesn't want email from me. I understand what they're trying to do, but jeez, give me a half a shot here? ->ChelleM | ||
| Easy_rider |
'Chelle Just to be sure.... Do you have a "Remove me" hotlink on your emails? | ||
| Tramp |
Ulywife is correct- My spam folder was snagging all incoming badweb PMs. I just found a bunch- Thanks, UW! | ||
| Chellem |
The remove process for our emails is to reply with a REMOVE in the subject. It's an inexpensive mailing software, but it works. AND it's explained briefly at the top, and in detail at the bottom. It's actually easier than some of those hotlink-style removes that you have to jump through hoops to remove yourself. People get SO offended that someone would send them emails these days. I'm personally much less offended by spam than by the forest-destroying PAPER junk mail I get everyday. So easy to hit delete. But I don't mark things as spam unless they include advise about enlarging some part of my person, the latest stock tip, or Canadian drugs. It's hard to find ways to get your message out these days. ->ChelleM | ||
| Doon |
Chellem: I deal with SCOMPs (Those nastygrams that your ISP is getting everyday). If you want to get a copy of the email address of the Idiot^w aol user that is complaining. You really need to use proper mailing list software that supports something like VERP or the like If you inexpensive software doesn't do that, or encode individual tokens in each message you are going to run into this problem. Also in this day in age if you are sending commercial emails to a list of people, and they are not personalized, you are going to run a foul. The information in scomps is redacted per AOL's legal department, and no amount of complaining is going to help  Please don't take this wrong way, but if you cannot reliably get the complaining user via either a token, VERP or MSG_ID, the you are doing it wrong. Spammers have ruined email especially when it comes to commercial messages. If you software has the option of doing so, send personalized message with the username in the footer of the message. IE "this message was sent to sillyuser6@aol, as you provided your email address us to be kept up on blah blah blah..." Generally AOL will not redact that information and it should be use to help remove the complaining person. The problem is that AOL doesn't actually look at consent or if the user actually asked to receive the message, etc.. IF the user presses the Spam button, a copy of the redacted message is sent to the ISP who has the FeedBack loop. Enough people hit that button, and AOL no longer accepts email from either the sending IP or the ISP. And when you have 10's of thousands of users who send tons of messages to AOL a blacklisting hurts. Even if it is the 24 warning shot.. Feel free to PM me if you have any questions.. -Patrick | ||
| Chellem |
They are personalized, yes. I don't know all those letters you used, but it's not freeware, it's called GroupMail, and it sends personalized emails to each person. There is no autoremove link because the list is maintained on my hard drive in this software, and so there's no way to link it, that I know of. AOL does redact the email addy if I put it in the subject line - I just tried that this last time, as I mentioned above. Next time, I will try just the username, knowing it will end with aol.com and hope that will help. We tried to get whitelisted, but again, we're just not big enough to warrant our own entire mail server. So the IP addy of our mail server is also used by others. Since the domain I use is libertyharley.com, and the mail server is listed under the ISP name, there was a mismatch, and I was not allowed to be whitelisted. I went around and around with an actual person I called at AOL. They said my ISP had to do it, but honestly, if someone else on the same server does something bad, I assume I get screwed too. At least that's how the nice man at AOL explained it. All I want to do is send emails to people who want them. The worst response I ever got was when we were advertising a Poker Run - FOR CHARITY - but the word "Poker" was in there and good lord, you'd think I was sending large pictures of penises or something. We're just not big enough to invest a ton of money. The software will personalize text messages, but when I send it as html, I can't seem to find the mergefield in the redacted message - it's lost somewhere in the html if it's there at all. That's why we're trying to get some action on our myspace/facebook pages - sending out bullitens is much easier and there's a better chance that someone will READ the darned thing. ->ChelleM |
