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Newfie_buell
Posted on Tuesday, July 29, 2003 - 10:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have to give a large to Joe Rocket.

My riding gear leaked early in the season and All New Gear Arrived yesterday and they replaced it under Warranty.



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Kcfirebolt
Posted on Tuesday, July 29, 2003 - 11:49 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

You know, my experience with them was good too. I called to buy a replacement zipper for my Phoenix (mesh) jacket after I melted part of it on the header pipe. The guy wouldn't accept money and had it to me in a week. For free.

Good to see a company doing the right thing
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Skully
Posted on Tuesday, July 29, 2003 - 01:33 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I ditto that. My water proof boots leaked in a light rain. Rocket replaced them and the turn-around was about a week.

I won't hesitate to by from them again.

Keith
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Joplin
Posted on Tuesday, July 29, 2003 - 03:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sounds good,,,but,,,Does the new stuff leak as well?,,,,jm
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Buckinfubba
Posted on Tuesday, July 29, 2003 - 03:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

thats why I sell rocket....good company

Brian Gardner
tilley buell brand manager
704-872-3883
b.gardner@tilleyhd.com
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Skully
Posted on Tuesday, July 29, 2003 - 06:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"Sounds good,,,but,,,Does the new stuff leak as well?,,,,jm"

It's Summer in Texas. Need I say more?

Keith
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Dynarider
Posted on Tuesday, July 29, 2003 - 06:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

If its pouring outside, either wear a rainsuit or take the truck:D

BTW, have never had my Rocket Ballistic coat out in a rainstorm but was in a decent drizzle & it stayed dry inside.
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Joplin
Posted on Tuesday, July 29, 2003 - 07:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"My riding gear leaked "

"My water proof boots leaked in a light rain"

well,,,,,yeah, you do,,,

jm
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Blake
Posted on Wednesday, July 30, 2003 - 01:02 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

JM,

Uh, I think Keith means that he's not had much of a chance to proof test the new boots yet. :/

My old weathered Joe Rocket Ballistic suit keeps me pretty darn dry.
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Firemanjim
Posted on Wednesday, July 30, 2003 - 02:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

So,anybody have any contacts at Joe Rocket to hit up for Team Elves sponsor stuff.Could use some nice leathers and gloves for my son and I.
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Skully
Posted on Wednesday, July 30, 2003 - 08:32 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ummm, what I was trying to imply was, with it being summer in Texas, it ain't rained enough for me to test the boots even though I've been riding to work every day.

Keith
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Buellbob
Posted on Wednesday, July 30, 2003 - 12:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I got caught in a really bad storm between Seattle and Bellingham here in the northwest and my Joe Rocket Ballistic suit kept me nice and dry at 65 mph.
Bob
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