| Author | Message | ||
     Madav8tr |
I recently replaced the fork seals and bushings in my '97 S1. I ordered the parts from one of the sponsors on this site but when I questioned them about the price I was quoted $15 for the seals and $19 for the lower bushings. My statement arrived today and there was $80 charged for this purchase. Simple math tells me that my order should have been in the neighborhood of $34 plus shipping. I called the dealer and I was told that the fork seals were $15 apiece and the bushings were $19 each. I wasn't told that when I ordered them because my local dealership was asking $17 for the pair of seals and $21 for the bushings so I would have ordered from them(not in stock and about a two week wait is why I decided to try an online store). What gives? did I get ripped here or what? how much do these things cost elsewhere? I just rebuilt the forks in my RC51 and the pair of seals were $14 with the dustcap. Thanks. | ||
| Blake |
Are you absolutely SURE that your local dealer is correct on that pricing? If you can post the part numbers there are plenty of folks here who can probably verify price for you. Mistakes do happen. | ||
| Spiderman |
hit me up with the numbers and can tell ya. | ||
| Madav8tr |
I suppose I tossed the packaging in the trash after installation so I don't have the part numbers. I checked my service manual and it doesn't have the part numbers either. The other thing is that no invoice came with the parts so I didn't know how much the parts were going to cost me until after I installed them. I can't send em back now anyway so I guess it really doesn't matter but it sure would be nice to know for future reference. I have installed seals in 5-6 bikes in the recent past(not all of them my own) and I have never paid more than $20 for a PAIR. I thought when I got rid of my Ducati 996 that the price gouging on parts was over. Hell, if I keep doing wheelies on this bike at the rate that I am going it may be cheaper for me to have a set RC51 forks and clamps installed on it to help offset the added expense of fork seals  . | ||
| Court |
Something here is not adding up. I know all, or most, of the advertisers here personally. I also have a pretty fair feel for the dealer systems. If I were a betting man, I'd guess miscommunication, rather than anyone getting taken. BEST BET: Get on the phone and ask politely. Court | ||
| Madav8tr |
Court, I agree, I think that it was miscommunication. The seals and bushings did come packaged seperately so it is reasonable to assume that the price was in fact what I was billed. That is the main reason I didn't name the dealer when I made the post. I just wanted to know what everyone else was paying because of the price difference with my local dealer. In fact the service was excellent and I am sure that I will buy from them again, just probably not fork seals  . | ||
| Mikej |
Call them up and ask what the price is again, as if you were a brand new customer. If they give you the same prices then ask if that price is per side or per pair. If per pair then identify yourself as yourself and ask them to verify if you were billed per side or per pair. $15 + $15 + $19 + $19 = $68 plus shipping puts you close to the $80. It could be a very simple mistake made by the person you spoke with, especially since your dealership quotes the parts in pairs. Ask them to verify, then reverify. I assume they have a toll free number. | ||
| Court |
For what it's worth, the seals (Part No. 45813-94Y) and the bushings (P/N 45811-94Y) are both sold by Harley-Davidson/Buell in sets of TWO. Please note that the part numbers have likely been transposed to the new Buell numbering system. Simply a case of getting on the horn and straightening it out. HINT: Always keep your paperwork from parts. I have the original bill of sale from my XR-1000 to every single part I have ever bought. CREEDO, as pertains to receipts, for fixing problems: "You tossed, you lost" Go get'em...you're going to be fine. Court | ||
| Madav8tr |
Well, I called and spoke to the parts guy at the dealership and he assured me that the part is sold each and not in sets of two. Makes sense because the parts did come packaged seperately. Oh well, thanks for the help anyway. I need to get into the fork seal business I suppose. BTW, does any other motorcycle utlize the same WP forks as the S1? Maybe the parts would be cheaper if another brand used the same forks and I could get the parts through that dealers service department. Thankfully I didn't need the upper bushing as well that probably would have bumped the price up to well over $100 for parts alone(hurray for free labor). That price makes a LE or Racetech rebuild/revalve seem like a bargain. | ||
| Court |
Hey...in reading your post, and looking back at mine, I WAS WRONG. The (2) in the parts manual referes to TWO REQUIRED, not two per package. Grin and bear it this time. There are a number of souces. I've long bought KLR brake pads. Same as Buell at less than half the price. I'd convince yourself how much you saved on labor given your weatlth of experience and knowledge...calcualate that value, add pain and suffering, total it, write yourself a check and take your wife to dinner. If you do not have a wife, rent one of the ones that comes packaged two the package. Court | ||
| Dueller |
Uh Court...would that be two to the package or two required? You ARE the man if two are required. jim | ||
| Newfie_Buell |
Court, Back to the KLR Brake Pads, Are they the same as the Rear Brake Pads for the 98 S1. If so I thought they looked kind of familiar. Please advise |
