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Buell Forum » Quick Board » Archives » Archive through August 08, 2011 » Here's to Al at American Sport Bike « Previous Next »

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Birdy
Posted on Tuesday, July 26, 2011 - 05:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I called yesterday to see about a front caliper rebuild kit. And even though they were closed for the races over the week end they got it out the same day! I'll have it Friday and do the job over the weekend.

The local shop told me two weeks.

If you need a part Al's the man!
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Court
Posted on Tuesday, July 26, 2011 - 09:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>>If you need a part Al's the man!

That's an accurate statement. I know his boss.

: )
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Pwnzor
Posted on Wednesday, July 27, 2011 - 07:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Here's to Joanne!
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Boliver
Posted on Wednesday, July 27, 2011 - 08:08 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Here is to American Sportbike!!
THANKS Al and Joanne for outstanding customer service and support. W/O you guys, all us HDBMC people would be lost!
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Dannyd
Posted on Wednesday, July 27, 2011 - 11:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just remember that his business is based almost 100% on tube frame and XB buells so if you own one of those please give them all the business you can so that American Sport Bike can survive as less and less of those bikes remain on the road!!
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Kilroy
Posted on Wednesday, July 27, 2011 - 12:23 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Al helped me out a lot on a package re-direct about a year ago, when they originally shipped to my old address, and I never gave him props for that.

Props AL

Kilroy
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Fast1075
Posted on Wednesday, July 27, 2011 - 12:38 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Al and Joanne are the BOMB!! It would take all day to tell the tales of how good their service is.

Still waiting for that East coast location ; ).
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Pwnzor
Posted on Wednesday, July 27, 2011 - 12:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Joanne used to print out message threads from BadWeB and mail them to me while I was in prison.

Al spent an entire Sunday of his personal time at the shop showing me how to rebuild my forks.

These are just two examples of honest and caring people who give the personal attention to their customers.

I would literally do anything for them, they are truly great people.
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Al_lighton
Posted on Wednesday, July 27, 2011 - 03:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks for the props, folks! It truly helps to hear it.

Monday was brutal...back from the races after 2AM, unload and into bed by 3AM, up at 6AM to get three days worth of accumulated web orders out. By the end of the day I was WAY wore out and more than a little bit cranky : )

But all is back to normal now. Mostly. We still have some files to get restored from the server crash (i.e., the sales email box pre-July 2nd...if you have been waiting for the response to an email since before then, please re-send)

Al
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Whatever
Posted on Wednesday, July 27, 2011 - 03:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

We're not worthy, we're not worthy...

Al also has a VERY BIG fire stick...

Hope JoAnne doesn't hate me for posting this...


Stick


(Message edited by Whatever on July 27, 2011)
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Lady_asb
Posted on Wednesday, July 27, 2011 - 09:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hmm Char, that's a picture of me holding Al's big stick - how could I possibly hate you for that??

THANK YOU ALL for your kind words of support. You don't realize just how much they mean to me at the moment.

Joanne
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Whatever
Posted on Thursday, July 28, 2011 - 10:52 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Bet that 'big stick' is what did it for ya ? Hope things calm down at work for you two. You guys really saved my buttocks when I was stranded in LA!!!
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Ratbuell
Posted on Thursday, July 28, 2011 - 10:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You guys really do rock.

Hell...you take care of ME, and I'm one of those goofy all-email people!

Although, if you ever want an East Coast franchise..... ; )
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