| Author | Message | ||
     Sleez |
anyone that has a classmates account, check it out, they changed hands and have switched everyones account to auto renew, found a $39.00 charge to my credit card!!! i went to the classmates website and changed all the info and deleted the CC, don't remember ever giving it to them in the first place....i did dispute the charge with my CC company as well. info; http://www.complaintsboard.com/complaints/classmat esmemory-lane-c425877.html | ||
| Garyz28 |
Thanks for the tip. I just canceled auto renew and deleted my cc information. | ||
| Just_ziptab |
Never did join..........just another money grab. Facebook is still free ......  | ||
| U4euh |
I had the same thing happen, legal action would be more than the charge itself.........its BS. Butbas the immortal words of Jim Carry.....Im gonna piss and moan and in the end bend over and take it up the wazzoooo! | ||
| Chainsaw |
Classmates.com's recurring billing policy is in clear violation of the "Restore Online Shoppers' Confidence Act", S. 3386 signed into law in December 2010, section 4 specifically: (4) not less than 10 days prior to the initiation of each charge to a purchaser’s credit card, debit card, bank account, or other financial account, the seller has sent the purchaser an e-mail (at an e-mail account provided by the consumer) that clearly and conspicuously discloses– (A) that a charge will be made to the consumer’s credit card, debit card, bank account, or other financial account; (B) the amount of the charge and a description of the goods and services for which the consumer will be charged; and (C) instructions for stopping recurring charges in accordance with the requirements of paragraph (3). Classmates did this to me a couple of months ago. The CC number they had expired and CitiBank gave 'em my new one. I let Clasmmates know that Auto-renew is against the law as of December, 2010. They gotta sent you two notices first. They refused to issue a refund 3 times by 3 different folks (all by email). Last email I asked for the contact info for their legal department. On that, they issued a refund "in exception to their policy." | ||
| Badlionsfan |
"Classmates.com Employees Don't Have Heart To Tell CEO About Facebook" http://www.theonion.com/articles/classmatescom-emp loyees-dont-have-heart-to-tell-ce,6710/?mobile=fal se |
