| Author | Message | ||
     Reepicheep |
On the plus side, they had friendly and helpful staff, who took my call and looked up parts and told me that they were not in stock. When I told him that I was going to try and find it in stock locally, he offered the part numbers for me. Very classy, thought I. On the minus side, he must have grabbed the firebolt book instead of the lightning book, and the part numbers he gave me were wrong. I was very clear that this was for a 2005 XB9SX... he obviously grabbed the wrong book and looked up the wrong number. So the net effect was good intentions, but a fatally flawed execution, that cost me $60 and 4 hours of my time. 2 hours driving back and forth to another dealer who had that wrong part in stock, and 2 hours last night routing and re-routing cables until it finally occurred to me to hold up the new cable to the old cable and look to see if they were the same length. They seemed 1.5" short no matter how I routed them because they were 1.5 inches short  This was consistent with my experience with them a few years ago when I had the M2. You can work with them and they seem to be good folks with good hearts, but you have to double check *everything* and do a lot of their job for them. For the record, N0308.02A8 is not the XBS part... the .1ADA extension is for the lightning (didn't write down the full part number). |
