Author |
Message |
Spacecapsule1
| Posted on Sunday, April 05, 2009 - 09:55 am: |
|
.....this will be the third time in a year that the dealer will have to dig into my wiring harness for electrical problems.... started (again) last night. turn the bars, headlights turn off.... can I get a new one please? court? anyone know before i have another 2 month fight with my dealer? i've only owned this bike for a year now..... dang..... |
Glitch
| Posted on Sunday, April 05, 2009 - 10:21 am: |
|
Give Buell Customer Care a call. (414) 343-8400 GREAT people to deal with. As usual with customer service, all they tend to hear about are problems from irate people. Do them (and yourself) a favor, and be extra polite, and positive. I'm sure you'll get great results. |
Iamarchangel
| Posted on Sunday, April 05, 2009 - 10:43 am: |
|
In my former life as a mechanic... before I replaced the second one, I'd have gone over your bike with a fine tooth comb looking for any sharp edge. If I didn't find anything, I'd be in contact with Buell to make sure that the routing was correct. I would also double-check any wiring sub-assembly. Two faulty harnesses in a row? Not likely. Good luck. |
Etennuly
| Posted on Sunday, April 05, 2009 - 11:27 am: |
|
I found that by screening the knowledge vault and reading about problems here, when I would take my bike into the dealer for a warranty issue like yours, reference what was done by BadWeBer's to fix the problems with the same issue. Just suggest to the service person that you found the same issue on BadWeB and here is what they found_______. Some are very receptive if you 'suggest' it politely. Like your current issue. The head lights go off when turning the bars. Many of us have had the ground wires that are behind the headlight break off or work loose. There also have been a number of bikes that have had the crimped splice in the steering head wire bundle pull apart. Also the wire bundle at the steering head can be pulled too tight and may need to be loosened up a bit.(one at a time my bike had all three of these show up, and more). If they know about these procedures, that are usually not in their books, to repair the problem, they can save many hours of testing and frustration. BadWeB is not required reading for HD Buell techs, as hard as that might be to believe. When I read about how to do these repairs that would fix my bike, several times it took me less time to fix the problem than it would have to make the call to set up an appointment. |
Spacecapsule1
| Posted on Monday, April 06, 2009 - 09:05 am: |
|
thanks. i did check the ground wires, they're good. I haven't had my harness replaced yet. This will be the 3rd time they've had to "fix" the orignal harness.... at this point, do you guys think I could just get a new one installed? I'll call buell customer service and see what happens. Last time i called them, they weren't any help at all. |
Ochoa0042
| Posted on Monday, April 06, 2009 - 04:18 pm: |
|
I've got an R harness |
Mmcn49
| Posted on Monday, April 06, 2009 - 06:44 pm: |
|
The Buell’s wiring harness is wrapped in what looks like soft poly cloth. Unlike most harnesses there is no hard vinyl sheathing covering the individual conductors. Poly cloth offers little protection from chafing. My new 07 TT had several harness issues including a couple of chaffed spots that wore through the wiring insulation after only a few hundred miles. In addition to the harness I later had problems with the Chi-Com fuse box. Mechanics at the selling dealership were totally useless in resolving any of the issues. In fact they made it worst by smoking or breaking the neutral indicator switch while they were supposedly troubleshooting. I fixed the chafe spots myself and complained to Buell cooperate. They did get me into a competent dealership to fix the switch and other problems. Since then, I’ve isolated the harness from any potential chafe spots and have covered much of it with split convolute tubing or spiral wrap. It will probably take 4 or 5 hours, but you should go through the harness yourself and find the chaffed or broken wires. Riding season is here. Who knows how long it will take your dealer to find the problem. |
Firebolt32
| Posted on Monday, April 06, 2009 - 07:40 pm: |
|
I would also double-check any wiring sub-assembly. Definitely check these, especially if your not the original owner. I had the headlight harness from the lights crap out on me. I couldn't get the connection apart to test the lines. Couldn't figure out why. Well...the dip $hit that owned it before me super glued the damn thing together with a bad line in side. Over time it eventually wore out on me. I had to have my tire replaced at the time so I had the tech fix it...I was pissed. |
Spacecapsule1
| Posted on Thursday, April 23, 2009 - 01:30 pm: |
|
so i called customer care and spoke to "Matt". Just like last time, I get the feeling I've just been blown off..... we'll see what happens after I drop my bike off. |
|