| Author | Message | ||
     Floscaned |
Any opinions on the following Buell dealer service departments? Eastside Harley-Bellevue, Destination Buell –Fife, Buell of Seattle-Lynwood, Destination Buell-Puyallup, Downtown Buell-Tukilla Thanks | ||
| Vtwinracing |
Destination won best HD dealership on soundrider and almost best in PNW of all manufactures. If that helps you with any thoughts. | ||
| Jos51700 |
I've known a few techs at DHD/Tukwilla, and they were pretty sharp. | ||
| Luxor |
Destination has treated me VERY WELL. The very few times they have serviced me(no innuendo)it has been flawless. Now albeit, I do my own work, the parts prices have been awesome. The parts staff and techs know their collective "STUFF" about our Buells. | ||
| Retrittion |
H-D of Seattle (Lynnwood) has a bunch of decent folk working in the service department, and they have some techs who seem to know Buells (or at least my 12R). When you call ask for Cowboy, tell him Ehren sent ya. I have heard decent things about Destination, though the seem to be HD heavy as far as the sales and parts departments (compared to HDS). The dealership in Silverdale (forget the name) has a good rep too, and a Badwebber works there last I heard. Stay away from the Eastside dealership - heard badddd things from some fiends. | ||
| Corporatemonkey |
Downtown HD and me have a strange history. They a Buell tech on staff (Kevin) who is universally praised by the local buell riders. The problem is the rest of the staff. They usually do good work, but can be slow at times. I have had some time to completion issues with them. Next time I will be taking my bike over the Legend in Silverdale. Not only are they a sponsor of BW (important in my book), but a fellow Badwebber Cityxslicker works there. I have met with the staff there and they seem to really want to promote the brand. Out of all the local dealers, I don't think I have heard publicly, or privately anything bad about the dealer. I can't say the same for any other local buell dealer. | ||
| Floscaned |
Thanks for the replies. I purchased a new 2007 12XSTT with 200 miles on April 26th. It started having problems within 25 miles or so after I purchased it. Below is a list of problems to date. Has anyone had these many problems with a new Buell? 4/26/08 • Took a new 2007 Buell 12XSTT Lightning motorcycle for a test ride. • The bike ran well and everything operated correctly during the test ride. • Decided to purchase the motorcycle. • During the pre-purchase inspection, discovered that the left passenger foot peg hanger was scraped. • Sales stated that Buell would replace it and that the dealer would install the replacement. • While riding it home after the purchase, the speedometer started operating erratically. 4/27/08 • Took the bike back to where it was purchased. • Their diagnosis indicated a failed speed sensor. • On the ride home it started raining. • The bike started backfiring continuously; the engine stumbled and ran poorly. 4/28/08 • Removed air box cover to inspect air filter. • Discovered that oil is blowing out of the left, (rear cylinder) crankcase vent hose. • The hose end is well coated with oil. • About 20 large drops of oil were on the air box base and the velocity stack was coated with oil. • Oil was on the inside of the air filter and one pleat is saturated. • The round lock nut on the interactive exhaust cable adjuster was loose. 5/02/08 • After reassembly, took bike for test ride, (dry road, and no rain). • There was no backfiring but the engine isn’t running smoothly. 5/03/08 • Rainy day. Took the bike for another test ride. • Again, continuous KA-BAM type backfiring and a poorly running engine. 5/04/08 • Removed air box cover. • Again, found a lot of oil coming from the rear cylinder crankcase breather hose. • Removed and inspected both spark plugs. • The rear cylinder 45° spark plug boot has a ¾” slit in it. • Removed the rear spark plug wire assembly from the rear cylinder. • Brought the plug wire assembly to the Buell dealer and exchanged it for a good spark plug wire assembly. • Installed the new, good, rear spark plug wire assembly on the bike. • Cleaned and reassembled air box. • After reassembly, took the bike for another test ride, (dry road, and no rain). • There was no backfiring but again the engine isn’t running as smoothly as it did on the test ride. 5/10/08 • Brought the bike back to the Buell dealer before 9 AM to have the speed sensor replaced. • On 4/27 a service representative stated it would take about 1 hour to replace the sensor. • Discussed the sensor issue and my feeling that the engine hasn't run quite right since all the backfiring. • After a couple of hours, service told me the problem wasn't a defective speed sensor. • A couple hours later they told me that installing a known good speedometer did not solve the problem. • Next, they either "repaired or replaced" the speedometer wiring harness, (I don't know which). • They reported that the new / repaired harness fixed the speedometer issue, but another problem occurred. • While fixing the speedometer, a component in the neutral indicator light circuit failed. • The Buell dealer will have to order repair parts from Buell. • Service Manager assured me that after clearing the engine codes, the engine is now operating correctly. • Sometime after 4, more than 7 hours after I arrived, I took the bike for a 6 mile test spin. • Below 40 MPH, I feel the engine is running much rougher than it did during my initial test ride. • Informed the General Manager of my concerns. • Took the bike and headed home, (about 15-20 miles). • About half way home the speedometer started operating intermittently. • Called the Buell and told GM of my disappointment. • Stated that the bike is a lemon, that I have had enough of it and just wanted my money back. 5/11/08 • Decided to take the bike for one more test ride. • During pre-ride inspection observed that Kevlar threads are present along 1 foot section of drive belt edge. • Concerned that drive belt may be coming apart. • Mileage out 387. • It was not raining, but had been raining earlier and was still a little damp. • The bike ran terrible for the first 2 or 3 miles. • Lots of popping, banging, stumbling and after-fires. • There were no loud KA-BAM type backfires that had occurred when it was raining. • After that it smoothed out somewhat but was still running rough. • After less than two miles, the speedometer started operating intermittently. • Brought the bike home, mileage in 394. | ||
| Debueller |
No mention of trying new spark plugs........sounds like a fouled one........VERY common minor problem on new Buells. Visible yellow cords on edge of drive belt is normal. Also.......excessive oil in airbox is evidence of overfilled oil tank.......only fill no more than half way up dipstick (Message edited by debueller on May 15, 2008) | ||
| Floscaned |
Plugs look fine, but had bought a spare plug and put it in rear cylinder. Dip stick oil level is fine. Didn't find oil until after the first major backfires. Have checked air box several times since. The only time oil appears is after it backfires, which it does whenever it rains. | ||
| Cityxslicker |
You have a PM | ||
| Cityxslicker |
And a note to look in ULY country as well http://www.badweatherbikers.com/buell/messages/142 838/361066.html?1210907507 |
