| Author | Message | ||
     Rasta_dog |
Well, I bought a new XB12Ss and I'm want to pick it up tomorrow morning. What does the dealer need to do, or what should I make sure that they do before I pick it up? I'm pretty excited so I'm worried I'm going to roll in, sign for it, and roll out without having done what needs to be done. | ||
| Mesafirebolt |
Well, at the bare least a full tank of gas and adjust the suspension settings to your weight. Check the oil level after you warm up the engine and double check the tire pressures...any one else? | ||
| Daves |
They should go over the bike with you showing you the controls. Clock should be set Suspension adjusted to your weight Full of gas Tires inflated Sell you some frame pucks | ||
| Ghalsey |
Plus a thorough wash of the bike. | ||
| Raceautobody |
Shhhh Dave, you forgot to set the clock on Renae's  Al | ||
| Rasta_dog |
Thanks? Well I guess there really isn't much to it. I just wanted to make sure because this is my first new bike purchase.  | ||
| Gentleman_jon |
Natcherly, you probably will want to double check everything that Daves mentioned as soon as you get home. Lot's of dealers are not too good on suspension settings. The next thing you might think about are: 1. Getting the best riding gear you can afford. Buells encourage sport riding, and sport riding requires good gear: see this recent, and very graphic post. http://www.badweatherbikers.com/buell/messages/32777/230759.html?1159548514 2. Buells are easy to work on, so if you like you might like to do that, owning the shop manual and parts book makes everything so much easier. These books and all the parts you need are available from Daves. See his post above. 3. Modifying ones Buell is NOT mandatory. One or two guys run all stock XB's. Not there is anything the matter with that. However, if you do want to change this and that, you will find that our sponsors, in the sponsor section, have just about everything you need. 4. Keep the shiny side up, and have fun  } | ||
| Rugger15 |
Make sure they adjust the suspension!! My dealer told me that I should wait until the 1000 mile service...I bought the service manual and Daves sent me the "aggressive" settings. VERY easy to do yourself and it makes a huge difference. Good luck!! | ||
| Old_man |
Don't count on the dealer for anything. My bike didn't have a full tank of gas, the suspension was not set to my weight and the tires didn't have the proper pressure. It was fairly clean! | ||
| 99buellx1 |
These things should not just be done when the costomer picks up a bike. The idea isn't to just toss you the keys and say 'have fun', the whole idea is that someone from the dealership should go over the settings and make the adjustments and teach you how to use/care for your bike. If they do not do this, they have not done their job properly and it needs to show on their survey scores. My motorcycle delivery process probably took at least 20 minutes. I would set up the suspension, go through the tool kit, explain all the handlebar switches, fuse panels, dash and tripmeters, checking oil, trans/primary, (probably more, but cant think of it off the top of my head), then I would ask if they had any questions and would answer anything they asked or explain anything they were unsure of. I did this regardless of bike purchsed, Harley or Buell. It was important for their safety, and was part of my job. Do not settle for any less. If you feel like your purchase is not being handled properly, make sure to tell someone. Dealer GM or Principal. If they dont care about you either, dont buy the bike from them and make a call to H-D or Buell customer service and make sure they are aware. Just because you signed the purchase contracts dosnt mean that you are stuck with purchasing from a crappy dealer with crappy support. Go somewhere that your business is appreciated and they are going to care for you. | ||
| Daves |
Al, You're kidding me, right? The clock wasn't set? I am going to go kick Ernie's ass right now! Just so everyone know's, Al and Renae live on the other side of MN. My GM delivered the bike to them. I am sorry I did not double check the clock and set it for Renae. I suppose I owe her a shirt now too?  | ||
| Imonabuss |
Tighten the mirrors! | ||
| Bueaddicted |
Well, I had a pleasant buying experience at Liberty H/B (Rahway) dealership. I would recommend them to anybody. I even now have my brother interested in purchasing a Lightning, but he is waiting to see how my 1000 mile service is performed. I was there when the bike was being prepped, and Anthony explained what the switches were for, gave me some hints, etc. The suspension settings weren't touched because they were set for a person of my weight. They then delivered the bike to me as I wasn't comfortable riding it down to my house. Just this was a big help! This past Tuesday I had my 1000 mile service completed - I'll post some comments on this service later. Paul | ||
| Bumblebee |
The dealer has a checklist of things that are 'sposta be done, right? When I got mine is was prepped to the max. Everything was perfect. | ||
| Johntman |
well i just bought my second new buell, a 05' XB12Scg from the same dealer. they are not going to sell buells anymore. when i went around back to pick it up from the salesman i had to put the seat back on it from where they were charging the battery, he couldn't get it back on. he said no need to go over it. you know more about it than i do, have fun. it needed gas, i had 18psi in the front and 20 psi in the rear tire, and i had to do the suspension adjustment. i wonder why they couldn't sell them. he called my bike an XB 12 city S. i guess from the cg, not too sure. | ||
| Wolfridgerider |
You should ride that new Buell to Columbus on OCT 14th. Flat Track races at Scioto Downs....Jay Springsteen should be in town...Buy the service manual...read it...you will know more than most H-D Dealers.. | ||
| Court |
I'd listen closely to Dave Stueve. This book is about 60 pages. There is more to handing over a Buell than presenting the keys. It's precisely whey Buell does not do factory delivery (it's been looked at on several occasions). Generally the stage for the entire span of the ownership experience is set before you leave the dealers lot. If they don't know how to properly set-up and deliver your Buell, I'd be tough to convince they'll be very competent at maintaining it.  | ||
| Daves |
Johntman, They probably use the old "Buells just don't sell around here" line. It must be the bike,couldn't be them? | ||
| Shea |
They have a book of things to do, yet they still can't get it right? Wow...my Buell was delivered to me with the timing off, tires WAY under inflated and suspension settings way off too. I almost wrecked going home because of this stuff. It handled like crap and almost couldn't make a couple turns doing under the speed limit. Wasn't until I found badweb that I was able to find why it was handling so badly. | ||
| Rasta_dog |
 Picked up my new baby after work yesterday! I got her at Man O' War H-D in Lexington. All in all, they did a good job. They had two guys on staff that were definite Buell riders. My salesman took the time to show me everything on the bike. My only two complaints are, I specifically asked to set up the suspension, and was told "you should ride it first, cuz it probably will suit you as is." Now, I am a hulking  230lbs. so I'm sure it's not OK as is. The second, the XB doesn't want to stay fired at idle. I was told, "she needs to warm up", but it sounds to my un-mechanically trained ears that she's running a little lean on the fuel mixture. Anyways, by delivering the bike to me not perfectly set up taints an otherwise good job by the dealer. Oh, well. Gotta go ride. Pictures to follow soon. | ||
| Daves |
set up your suspension That is total BS to tell you to ride it first. It needs to be set to your weight It is in the owners manual. Make sure you use the correct chart for your model. You might want to check the air in the tires too. | ||
| Diablobrian |
Rasta, Be sure that the idle is set around 1050rpm. H-D techs sometimes set them down too low and it won't want to idle. They try to treat it like a sportster....  | ||
| Seewhy |
My salesman never even told me there were different suspension settings. I had to find that out when I tore into the manual after I drove it home-40 miles. That place was a joke(Youngstown Harley in OH) I never went to a place where I was treated so poorly and I was giving them business. Lucky for them they had 06 leftovers because I will never venture down that road again. "Youngstown Harley Blows" Did I mention I still didn't get my t-shirt I was promised. | ||
| Old_man |
When the dealer works on my bike they always set the idle to 900rpm. It's easy for me to set it right, but it's a good indicator of their Buell expertise. | ||
| Tank_bueller |
Generally the stage for the entire span of the ownership experience is set before you leave the dealers lot. If they don't know how to properly set-up and deliver your Buell, I'd be tough to convince they'll be very competent at maintaining it. When I walked into the "Leather and Chrome" outlet, I had no misconceptions about what to expect(thanks to Badweb). When I took delivery, I showed "the guy" more about the bike than he showed me. It was not set for my weight, and the tire pressure was way off. I thought it better to ride it home and do it myself, than to argue. I still believe that I "rescued" my Buell from the Knowledge-lacking sales staff. I cannot put down the service, though. Although my baby has only been at their mercy one time, the work was done properly and they washed the bike. Tank | ||
| Starter |
This is definately one thing my Dealer was spot on with. After taking my money (they enjoy that part) Took me to meet the Parts Manager & BUELL Service Manager, booked me in for my first service, Did a check of the bike condition with me and the owner handbook, Verifying VIN and Engine # and rego corresponded to my paper work and all the warning stickers. Showed me the tyre pressure Engine oil level and informed me of checking it hot, Demo Suspension adjustment & set the suspension to the handbook, Demonstrated all the controls Told me what oil was in each cavity and what they recommended for future changes, demo the toolkit, Rider and pillon seat removal, Full fuel tank, Console operation (and the clock was set), Explained the maintenance schedule and gave me a run down on the maintenance I should do in between Gave it a quick wipe over with harley pollish stuff Demo start-up procedure, ran through run-in procedure and then took me on a quick escorted testride before waving me happily on my way. By the end they'd pretty much run through the entire owner handbook with me so I was happy to be on my way. All up took about an hour. | ||
| Raceautobody |
Now looky there, Starter's clock was set.  Al | ||
| 12r |
I appreciated not having the clutch and brake levers pointed out to me when I picked up my new Firebolt.  |
