| Author | Message | ||
     Wing_rider |
Does anyone know if a HD dealer can do warranty work on a Buell | ||
| Court |
They can not. | ||
| Buellistic |
They will not. | ||
| Gentleman_jon |
They should not. | ||
| Buellistic |
"Cat in the Hat": They can not. They will not. They should not. | ||
| Court |
In fact, if I'd met the requirements and signed the Buell dealer contract and found that folks who had not were in the next town over doing warranty work, I'd go ballistic. I mean, wouldn't you ? Call Dave Stueve and see if you can get him to support allowing non-Buell dealers 12 miles away getting the green light to do Buell work and get back to me. | ||
| Buellistic |
TWO OF THE MOST DANGEROUS THINGS IN THE WORLD: 1. A HARLEY-DAVIDSON "TECHNICIAN" working on a BUELL !!! 2. A HARLEY-DAVIDSON "ORINETATED" person giving advise on BUELLs !!! | ||
| Rocketman |
This I fear is the the motor industry going down the toilet. Similar circumstance surrounds the importing of vehicles from a source other than that of an assigned dealer in your own country. I can't speak for the US, but if Buell is in some way connected to HD, and they are in a big way, I'd have thought it would make perfect sense to sign up specific HD dealers who in some way have sought approval by Buell and HD to undertake warranty work on the companies behalf. This can only benefit the company and the customer, especially given the distance involved for some Buell owners who need the services of a Buell approved warranty. In fact, every manufacturer has a duty to provide every aspect of repair, maintenance and related requirements to keep their customers wheels turning. Be it by official dealer or approved otherwise. Rocket | ||
| Bigbuell |
WOW! This sound all to familiar. | ||
| Court |
>>>to sign up specific HD dealers who in some way have sought approval by Buell and HD to undertake warranty work on the companies behalf. Rocket, I am pleased to say. . . WE AGREE! Buell has done precisely what you suggest. . . they have "signed up specific HD dealers" and those dealers are signatory to the Buell dealer contract. Works fairly well, needs work. | ||
| 99buellx1 |
I would have to ask why you would want a non-Buell dealer to touch your bike. This is how many dealer horror stories start. What is worth your money, someone that is trained to work on your bike or someone that has no clue, no manual, nothing. I personally wouldn't let someone that I can't trust to do the job right get near my bike. | ||
| Rocketman |
Buell has done precisely what you suggest Ah good. The universe according to Rocket is firing on all four, ah em, make that two, then. You know I love it when Mother Superior listens to me. Beats the crud out of being told to eff off!!!! Actually Court, you said "they can not", which had me quite confused. Thanks for clarifying. But, please be careful out there. That's twice in a week you've agreed with me LOL. I trust you received my return mail? Did you check out the link? I would have to ask why you would want a non-Buell dealer to touch your bike. That's simple. There's a world of talent out there anywhere that isn't connected. Why not tap into that talent? Especially if it suits the company in areas where approved dealers don't exist or don't for whatever reason make the grade. Rocket | ||
| Court |
Buell dealer may work on Buells. Period. End of tale. Among the population are SPECIFIC Harley-Davidson dealers who have signed the contract, made the investment and received the training. Too cool! | ||
| Dbyrd3130 |
my understanding is that h-d dealers cannot even order buell parts...so the question of "why take it to a h-d dealer" is even more important... i have already made the same mistake(nobody said i was the brightest bulb!) when my clutch malfunctioned...i thought just a simple adjustment?took it to the local h-d dealer $300.00 later,(they didn't really do anything wrong either!) the bike gets trailered to MY BUELL dealer, where the clutch is repaired under the x-tended warranty that i had forgotten about purchasing(bright bulb?) $0.00! | ||
| Rocketman |
Court, that's still misleading??? Period. End of tale? SPECIFIC Harley-Davidson......? English please LOL Rocket | ||
| Court |
SPECIFIC = a Harley-Davidson dealer who has elected to apply for and enter into a contract to handle Buells. The contracts conveys and exclusive license to sell, service and market licensed P&A products. It requires certain continuing education and technical training for dealer principals and sales and service personnel and conveys the right to enroll in Buell technical training. It also makes available a wealth of Buell resources that many dealers have not yet learned to fully utilise. Court | ||
| Odinbueller |
There was a time, not too long ago, where part of being a Buell dealer meant that you needed at least one technician certified in Buell powertrain & chassis service, trained at the HDU labs in Wisconsin or partner training facility. It was a breech of contract if you didn't. Some time, this requirement has kind of lapsed, and hopefully the network of district managers from H-D will hold Buell dealers to this requirement, especially with the momentum behind Buell right now and the increased interest in the product. I was lucky to get my Buell Powertrain & Chassis training from Gary Valine, an incredibly intelligent man with a wealth of knowledge on all things Buell. He was key in developing the DDFI system. It helped immensely! If they aren’t a Buell dealer, do not get work done there. Not to mention the aftermarket shop horror stories I’ve heard. Chris | ||
| Court |
>>>I was lucky to get my Buell Powertrain & Chassis training from Gary Valine That is an accurate statement. Ignoring for a moment how nice a fellow he is, he's an incredibly smart guy. He is one of the folks I wrote about in the original "Elves" stories (the series that got me in trouble. . .  ) The way Gary got to Buell is . . . well, a typical Buell story. We were "that close" to being able to buy really good Briggs and Stratton motors. Whatever. . . I'm glad he gave up teaching high school. | ||
| Superbee24 |
My Harley dealer does warranty work on my Buell. Of course he is also a Buell dealer | ||
| Brineusaf |
Hey Court - where did Gary teach High School at? | ||
| Fullpower |
here's a curious wrinkle: harley store up the road (no longer a Buell dealer) has a 1999 M2 Cyclone well used and asking $3500. Anticipating interest from my younger brother, i have asked them ( several times) to find the time to charge the battery, air up the tires, freshen the fuel tank, maybe drain the sludge from the float bowl, and make the bike presentable for a possible test ride on short notice. can they use Harley air and allow Harley techs to prep the bike or will they get in over their heads? | ||
| Daves |
probably be over their heads. The belt will be waaaayyy too tight. Only have 20 lbs of air in the tires Probably have some conchos added and those cool long fringe things on the levers and grips Maybe, if you are lucky they will put on the long fringes that drag on the ground and make your bike look like a cross between a muskox and a street sweeper  | ||
| Sinatra |
what daves said........hahahahahaaa...the long fringie things......bawhahahahahaaa, just envisioned them on an RR....going around daytona..... |
