| Author | Message | ||
     Kalif |
Hi guys It is been 2 weeks that i have sent my rotor to EBR and i am waiting for refund of 250$ and no answer on email, no refund i tried to contact them by phone(international call that cost very expensive) and dEEr operator just transfered my call to auto reply after i described my problem..very clever whom i have contact to get my refund? Thank you guys | ||
| Dannybuell |
This is a common complaint. EBR is a bunch of racers and engineers doing retail. With a race schedule coming up fast, how busy are they? not too much inconvenience I hope. | ||
| Kalif |
ok, they are a racers and engineers...lets make donation of 250$ shame on them for such service and such common complaint... they must race on chairs in office for best support to people who are riding their bikes | ||
| Kevmean |
You say it's 2 weeks since you sent it and it's International for you........... are you sure they have even received it yet? I live in the UK and parts from the states often takes more than 2 weeks to get to me. | ||
| Kalif |
Kevmean 2 weeks since they received it, cause it was send by my brother in USA from one state to another))) | ||
| Easylarveur |
I have got exactly the same problem. I sent my rotor back. It was received by EBR just after xmas. I have seen no refund yet. I sent an e-mail to info@ebracing.com yesterday. No answer yet. (Message edited by Easylarveur on February 15, 2013) (Message edited by Easylarveur on February 15, 2013) (Message edited by Easylarveur on February 15, 2013) | ||
| Kalif |
they are making good business... They sell rotors for 425 $ take from you your old rotor, make modification that cost 25$ and sell it again for 425 | ||
| Buell3some |
Wow im surprised! I received my core deposit refund almost immediately, within 2 days after the tracking# said they signed for it. I live in the U.S. and ordered mine last fall in Oct of 2012 so maybe they werent so busy then. |
