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Buell Forum » 1125R Superbike Board » Stator/Voltage Regulator/Charging System subforum » Archive through January 29, 2013 » Dealer labor to replace rotor? « Previous Next »

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Beugs
Posted on Thursday, July 19, 2012 - 12:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I had my stator replaced last year under warranty and it has gone out again. I talked with customer service and they are going to replace the stator since it didn't even last a year. I wanted to know what the labor difference is to replace the rotor. I already gave the dealer the rotor and nut and said I would cover the additional labor to replace the rotor. I just want to make sure they don't screw me over since my history with them says they will. So if anyone here works at a dealer and can tell me what the labor hours for stator r&r and rotor r&r are I can at least have those facts.

beugs
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Sparky
Posted on Thursday, July 19, 2012 - 03:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

2 hrs for a rotor R&R is what it cost me.
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1125cr
Posted on Thursday, July 19, 2012 - 09:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So is your bike no longer under warranty? Right now I just had stator #3 go out in less than a year. It was replaced under warranty but it expired last fall. I called the dealership and they told me HD probably wouldn't warranty the part. If I can get them to replace the stator I will probably also get the rotor replaced with the modded EBR unit.
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Beugs
Posted on Thursday, July 19, 2012 - 11:19 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Sparky, is that what book time is or just what they charged you?


1125cr, Bike is no longer under warranty. They are standing behind the stator, but I have to pay for the rotor r&r. That's why I'm hoping to find out what the labor difference is so I don't get screwed.
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Zac4mac
Posted on Thursday, July 19, 2012 - 11:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks Sparky -
I charge 1.5 ; )
Got one tomorrow. : )
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1125cr
Posted on Thursday, July 19, 2012 - 11:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Did you call HD customer service to arrange the replacement? After talking to my dealership it sounds like they're going to stick me with the bill!
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Noobuel
Posted on Friday, July 20, 2012 - 12:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My neighbor who is a sales manager at a local dealership quoted me $340, but I can't recall if that was for both the stator and the rotor.
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Beugs
Posted on Friday, July 20, 2012 - 11:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I called customer service. I highly recommend you call them also, at least you might get a case started.
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1125cr
Posted on Friday, July 20, 2012 - 12:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks for the advice!
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