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Buell Forum » 1125R Superbike Board » Stator/Voltage Regulator/Charging System subforum » Where's my stator? « Previous Next »

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Dougshd
Posted on Friday, May 07, 2010 - 05:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
Am i the only one waiting over a month for a stator?
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Freezerburn840
Posted on Friday, May 07, 2010 - 05:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
I think there are many waiting in line.
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Xnoahx
Posted on Friday, May 07, 2010 - 06:10 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
Backorder status is currently 5/28 with pratials in interim
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Brumbear
Posted on Friday, May 07, 2010 - 07:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
can a can am or aprilla stator be used?
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Ridenusa4l
Posted on Friday, May 07, 2010 - 08:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
im in the same boat too...except mines been in the shop since march 16th : (

Jake
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Xb1200rick
Posted on Friday, May 07, 2010 - 09:30 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
I was told 5/14
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Dktechguy112
Posted on Friday, May 07, 2010 - 11:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
if ts under warranty, i believe they have to give you loaner bike?
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Xnoahx
Posted on Friday, May 07, 2010 - 11:53 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
No they dont
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Freezerburn840
Posted on Saturday, May 08, 2010 - 01:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
if u purchased an extended warranty. they have to give you a loaner bike.
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Xnoahx
Posted on Saturday, May 08, 2010 - 03:25 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
no they dont

What you do get with the extended warratny is the expense reimbursement package that would give you rental reimbursement not to exceed $750 total and $75 a day. You would pay for this then submit a claim for reimbursement. Check with your dealer for more information
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Freezerburn840
Posted on Saturday, May 08, 2010 - 06:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
Fine Xnoahx technically they don't. The dealer that doesnt is a dealer that I wont give one dime too. The two dealers near me would do it no questions asked. Even though I did not purchase the warranty. That was my question would I get a loaner bike if my bike is in for a warranty issue? Answer Yes. NExt question? No reinbursement clause right? Answer NO we will not have you pay up front.

Techically you are right I should have stated it differently. Depends on the dealer how much customer service they would want to offer.

Oh and by the way the dealer can collect the money back from the loaner by wording the paperwork the right way. Some dealers just dont want to give excellent customer service. That is the bottom line.
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Xnoahx
Posted on Saturday, May 08, 2010 - 10:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
Right but its best to let those dealers step up rather than demand it from those that dont. I dont want anyone sounding foolish going to their dealer saying they 'have' to do things.
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Freezerburn840
Posted on Saturday, May 08, 2010 - 11:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)
Luckily i dont demand it. I would not be foolish to do that. I do ask questions to see where they are at with certain issues that could come up.
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