Author |
Message |
Littlebutquick
| Posted on Wednesday, January 06, 2010 - 04:56 pm: |
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i thought it was meant to be open on the 5th of jan 2010 well its the 6th today in uk how far are you behind |
Mike1125r
| Posted on Wednesday, January 06, 2010 - 05:00 pm: |
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I just emailed Erik an hour ago to see when parts will be available. |
Froggy
| Posted on Wednesday, January 06, 2010 - 05:01 pm: |
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It is open. If you need something, shoot him an email. |
Littlebutquick
| Posted on Wednesday, January 06, 2010 - 05:03 pm: |
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keep me updated got shopping list |
Rex
| Posted on Wednesday, January 06, 2010 - 05:15 pm: |
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I am sure he has been there working day and night to get things all set up and straight. Some mighty cold weather has been rumbling across the country along with the Holidays. Sometimes you wonder where the time went...REX |
Moosestang
| Posted on Wednesday, January 06, 2010 - 05:53 pm: |
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I just want to see a list of what is available for the CR. I'd like a steering stabilizer, race ecm/tune and I don't know what. |
Kidder
| Posted on Wednesday, January 06, 2010 - 06:15 pm: |
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The only thing available so far is blinker fluid. |
Froggy
| Posted on Wednesday, January 06, 2010 - 06:15 pm: |
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quote:I just want to see a list of what is available for the CR. I'd like a steering stabilizer, race ecm/tune and I don't know what.
I can assure you the list is coming. All the gears are turning, the ship is going full speed ahead, but updating the website is low on the totem pole of priorities. |
Chessm
| Posted on Wednesday, January 06, 2010 - 06:36 pm: |
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we're like the kids outside the candy store early in the morning, wide eyed, with our noses pressed against and tapping on the glass doors, over and over repeating, 'open open open' |
Redbuell1203
| Posted on Wednesday, January 06, 2010 - 07:54 pm: |
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I have wondered if he has ever stumbled across this website. I am pretty sure if he has, he has seen all of our wish list for our children(bikes). I myself just want to get my hands on the race ecm; if your listening Erik. |
Americanmadexb
| Posted on Wednesday, January 06, 2010 - 10:34 pm: |
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Who is Eric? |
Boodlum_the_hoodlum
| Posted on Wednesday, January 06, 2010 - 10:42 pm: |
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Erik has NOT returned two emails in the last ten days. His failure to communicate caused me to pass on a new 1125R engine on ebay. He didn't even have the courtesy to answer if he would do an "A S B" build on the engine (as he advertises on his website). Know he's probably busy but ignoring customers ain't good business... Bood (Message edited by boodlum_the_hoodlum on January 06, 2010) |
Court
| Posted on Wednesday, January 06, 2010 - 11:05 pm: |
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Erik is not ignoring customers. Both your statement and your characterization of Erik are patently inaccurate. Ever gotten 400+ e-mails a day for 22 days and tried to keep up with them while you were building shelves at 2:00am and sorting through 10,000 items delivered from 9 different locations, many unmarked? This was a 1-man show until 2 days ago. If you can't be patient . . .you are well advised to pass on the 1125R. Anybody who has known Erik Buell for more than 5 minutes will know your statement to be terribly inaccurate. Court |
Wkd14u2
| Posted on Wednesday, January 06, 2010 - 11:06 pm: |
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Bood... do you think he may be a little snowed under with other things at the moment?..... give the guy a break just how many emails do you think he gets a day??? Lol damm it Court you posted whilst i was typing Wkd1 (Message edited by wkd14u2 on January 06, 2010) |
Froggy
| Posted on Wednesday, January 06, 2010 - 11:24 pm: |
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As someone who gets several hundred emails a day, I can tell you it isn't easy. Give him a chance. |
Duggram
| Posted on Thursday, January 07, 2010 - 12:08 am: |
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Kidder! You're the best!!!!!!!! |
Duggram
| Posted on Thursday, January 07, 2010 - 12:11 am: |
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My plan is to wait till this spring. I'm selling some property soon, which will give me lots of $ to spend on my bike. Not to worry. I will be a big supporter of EBR. |
Duggram
| Posted on Thursday, January 07, 2010 - 12:14 am: |
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I know it's a little soon to talk about this, but, I want an 1190 club racer with the best suspension. When Erik has time I want to find about this. No worries, we have patience here. |
Blackflash
| Posted on Thursday, January 07, 2010 - 12:18 am: |
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I just want a full fairing for gods sake!!!! |
Ducdood9
| Posted on Thursday, January 07, 2010 - 01:59 am: |
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Give good advice and answers, not excuses. Please let this new venture start with honesty. The customer is right its wrong to not answer emails. For ten years email programs have had an auto responder telling the latest news and time tables. This is the same bad info and coverups that forced Harley to kill Buell because no honest info flowed upward allowing the same mistake to be repeated three years in a row. Be a real help to Erik if you want him to succeed. Give good advice and answers, not excuses. Badweb where the customer is always wrong? |
Jng1226
| Posted on Thursday, January 07, 2010 - 02:16 am: |
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Ducdood9 - I think you need to re-read Court's response to Boodlum. I do not know Erik personally, but had an interaction with him in the last month via email. I read the press release about EBR and immediately went to the placeholder site and inquired about race ECMs and suspension parts. To my surprise (but not to anyone else who knows the man) he responded personally within a few hours. He explained that he was doing everything out of his home computer until the venture got up and running. That was all I needed to understand the stories about his deep involvement and connection with his customers. I understand your point of view, but given my personal experience with Erik Buell, it supports the commonly-held opinion that he EMBODIES the words "customer service" and is actually the EPITOME of what you are suggesting he become. Add that to the fact that he is starting this venture to continue supporting the bikes that bear his name, when he probably has enough $$$ to retire for 2-3 lifetimes, and I think you'll see that a retraction is in order. Jeff |
Blake
| Posted on Thursday, January 07, 2010 - 03:28 am: |
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Well said Jeff! |
Jules
| Posted on Thursday, January 07, 2010 - 04:52 am: |
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when he probably has enough $$$ to retire for 2-3 lifetimes Something tells me me that people like Erik Buell will never have enough money to retire, it's just not about the money.. I've never met the guy or had any dealings with him but you'd have to go a long way to find anyone who knows him that has a bad word to say about the guy... Wish there were more like him!} |
Boodlum_the_hoodlum
| Posted on Thursday, January 07, 2010 - 06:11 am: |
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Court, you can KMA. I'll be happy to post the emails to prove you WRONG. Do you have a connection with EBR? Just wondering... Bood |
Moosestang
| Posted on Thursday, January 07, 2010 - 07:08 am: |
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What are you still doing here Ducdood9? Didn't you hate the pods so much that you couldn't bare to own one? I love the pods, just wish someone would made a chin fairing that would attach to the bottom of the stock pods, kinda like this photoshop.
|
Westmoorenerd
| Posted on Thursday, January 07, 2010 - 07:13 am: |
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That's my favorite picture of an 1125CR, hands down. I just wish the side fairings existed. I'd be ok with the stock tail though. |
Crackhead
| Posted on Thursday, January 07, 2010 - 07:34 am: |
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Boodlum_the_hoodlum, I believe Court has know Erik longer then I have been alive. I think Erik had a computer go down and was in the process of retrieving the data. |
Boodlum_the_hoodlum
| Posted on Thursday, January 07, 2010 - 07:39 am: |
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Crackhead, that would explain a lot and be forgivable even though it cost me a good project. Erik should hope someone like Court keeps a distance from his operation. Calling customers a liar is bad for business. Bood |
Westmoorenerd
| Posted on Thursday, January 07, 2010 - 07:41 am: |
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Wow, been on the board all of a week and already talking down on one of the biggest people in the Buell world... |
Boodlum_the_hoodlum
| Posted on Thursday, January 07, 2010 - 07:50 am: |
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An apology would be acceptable. Bood |