| Author | Message | ||
     Bob_thompson |
I bought my M2 used and so I have been doing all my own maintenance on it for reasons already stated by so many on this forum as well as myself but with a deposit on a new 1125R I would like to know if anybody can tell me about Buell's warranty policy. Specifically: can you do any of your own work and document it with parts receipts or will it have to be done by an "authorized" shop to maintain the warranty? I believe I can do it as well and probably better then any HD mechanic, at least here locally, and who will probably not be trained by the factory on these fine new bikes when they hit the showrooms. Or will I be forced to go to a HD/Buell shop for this work? Lets hear of your personal experiences and thanks much, Bob | ||
| Jlnance |
Bob, assuming it's like the other bikes, you can do your own maintenance. If you are having warranty work done (ie, something broke and you want it fixed) then you have to take it to a dealer to get that work done. I have heard of people whos dealer had agreed that they could do their own warranty work, meaning the dealer would get them the parts and they could put them on themselves. I believe that is a pretty unusual arrangement though. | ||
| Daves |
you can do your own maint. work doing your own warranty work is a no-no | ||
| Daves |
PS Congrats on getting a new 1125R! | ||
| Bob_thompson |
Thanks Jim and Dave S. Could you elaborate a little? Usually some warranty work is "required" i.e., changing oil, valve clearance check at certain mileage intervals, etc. and thats what I'm referring to in order to maintain the warranty, and thanks again. Dave S. are you just about ready for the bow season and will you have enough time to go this year with the new shop? Also, thanks for all your fine work for us all while at Appleton. | ||
| Ratbuell |
Bob - if you do your own maintenance - meaning, any scheduled adjustments, fluid changes, etc. not associated with wear (clutch, brakes, tires) - you are OK as long as you use approved materials and stick to the schedule. Repairs of wear items like clutch, brakes, or tires? Do as scheduled, they're not warranty items anyway unless your clutch pack grenades, brake pads come off the backing plates, or tires lose a belt. "Scheduled Maintenance" is anything that's time- or mileage-based in nature, and preventative as opposed to a repair. "Warranty work" pertains only to repairs of something that's broken...and I've only heard of little things like vent sticker updates being handed out to customers to "self-repair". Most times the dealer has to do the work, and show they did it, or they don't get paid for the parts or labor for the job. | ||
| Daves |
Rat pretty much summed it up. Bob, I am getting busier every week (Thank God!) but will still have time to hunt. Been going to a few Sunday outdoor 3D shoots with some of my customers. Of course, all of them decked out in their DLA shirts and hats. | ||
| Roc |
3rd what Ratbuell posted. I won't ask for receipts or a schedule of work done if you bring in a bike for warranty, neglect has always been obvious. We can't give you parts to do warranty work yourself, very few exceptions. | ||
| Bob_thompson |
Thanks guys, that pretty much sums it up for me and good news also as I prefer to do all the regular maintenance work my self mostly because I can and have a good shop to do it in like many other buell owners. |
