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Buell Motorcycle Forum » Court in Session » Archive through February 10, 2008 » Fork seals leaking - warranty coverage « Previous Next »

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Bkeppenne
Posted on Wednesday, January 30, 2008 - 02:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I own a 2007 XB12R.
I realized after around 4000 miles that the left fork seal was leaking. Brought the bike to the dealership and they changed the seal at no cost. They commented it was the first time they saw it happen.
I rode the bike another 1500 miles, went to do a couple of track days and notice the fork seal (same side) leaking again. (I never fell or hit the bike anywhere).
Again the dealer changed it at no cost but when I mentioned I had noticed the leaking after a track day they told me to never mention that again because it would wave the warranty.
Question: does bringing your bike to track days waves the warranty?
Isn't the firebolt supposed to be a sportsbike that can handle the heavy braking of track days ("own the corners") and related pressure on the fork seals?
Note: I ride my bike to the track and never haul it on a trailer, so the leaking seals can not be attributed to tie downs.
thanks!
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Jaimec
Posted on Wednesday, January 30, 2008 - 02:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The warranty excludes competition use. It would be a stretch to call a track day "competition."
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Court
Posted on Wednesday, January 30, 2008 - 04:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Question: does bringing your bike to track days waves waive the warranty?

Answer: No
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Reepicheep
Posted on Wednesday, January 30, 2008 - 04:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

They are just asking you not to volunteer information that will complicate their ability to get reimbursed. It would be a fair statement by any measure to tell them that you do not believe you abused the bike in any way. Don't volunteer any more information then that, and I doubt if they will ask unless they see some evidence of extreme use.

In fairness, I think even non competitive track days really do stress bikes. Think about how long a set of street tires last on a track day, versus commuting. Track use wears things out and breaks things, and you replace them, and thats just the reality of it. Its part of the cost of the activity.

The warranty is discretionary anyway... The dealer or factory can trivially drive up the cost of you getting satisifaction to be more then the cost of whatever is at issue, if they decide that is what they want to do. A warranty is only as good as the good will of the company that stands behind it.

I think the language about closed course use (which could even include an MSF course) is there simply as a "fair warning" to people to tell them not to buy an XB, run it all season in various racing classes, then bring it back expecting it to be fixed on somebody else's dime.
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Bkeppenne
Posted on Wednesday, January 30, 2008 - 05:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

thanks for the answers and sorry for the spelling mistake(s). English is after all my 4th language...
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Court
Posted on Wednesday, January 30, 2008 - 07:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You are very welcome and I am just teasing. I spend most my days working with folks to whom English is not their primary language and I've dealt with Buell owners in many countries who speak other language.

Without exception . . . their English is better than my Dutch, Russian, Italian, Spanish and Arabic.

Glad to be of help,
Court
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Old_man
Posted on Wednesday, January 30, 2008 - 10:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

No need to apologize for your English, it is quite good.
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