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Buell Motorcycle Forum » Big, Bad & Dirty (Buell XB12X Ulysses Adventure Board) » BB&D Archives » Archive through April 27, 2008 » Brake rotor not warranty covered?? WTF!!! » Archive through April 19, 2008 « Previous Next »

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Stevem123
Posted on Tuesday, May 15, 2007 - 11:02 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

OK I am now pissed off! I paid the dealer to do the 10K service and at 16K the rotor had been pulsating more than I think it should have. I bought the lyndalls gold racing pads and asked the dealer to replace the rotor (front) while I was having some other minor stuff taken care of under warranty. I agreed to pay labor for installing the pads and doing the bed-in process since they are aftermarket. Now they tell me I have to pay for the rotor and the labor to install it!!!
WTF!! I am within the two year warranty barely, and under 17K miles! Isn't the warranty for 2 years unlimited miles?

BC Steve
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Ft_bstrd
Posted on Tuesday, May 15, 2007 - 11:43 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

16,000 miles would place the rotor into the "wear item" category.

In comparison, mine was replaced under warranty, but the problems emerged before the 1,000 service interval. Definitely WAAAAAY to early.

I hate to say it, but I think the dealer is justified. See if you can work out a compromise. See if you can pay for parts and have them cover the labor in that 16,000 miles is a little short from a service interval standpoint.
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Stevem123
Posted on Tuesday, May 15, 2007 - 12:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Damn....Guess I'll end up paying the toll...

BC Steve
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Buellinabq
Posted on Tuesday, May 15, 2007 - 12:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Are you sure it's warped. I thought I heard that the pulsing was brake pad build-up from the stock pads and others said it went away after the Lyndall pads are put on.

Or am I mistaken?

http://www.badweatherbikers.com/buell/messages/142838/244434.html
http://www.badweatherbikers.com/buell/messages/142838/220811.html


(Message edited by buellinabq on May 15, 2007)
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Stevem123
Posted on Tuesday, May 15, 2007 - 01:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I checked the runout before I took it to the dealer and found it to be more than .050 out from true. I tend to be a little hard on brakes so the reason for going to the lyndalls. New rotor and lyndalls make the braking VERY smooth now!

Just wish I had them check it during the 10K service. You would think the mechanic would have noticed the pulsating but never said anything.....Figures.

BC Steve
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M2nc
Posted on Tuesday, May 15, 2007 - 06:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I got mine replaced at 19,000 miles under warranty. Question your dealer on the issue and if you get no where call Buell customer service.
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Jlnance
Posted on Tuesday, May 15, 2007 - 11:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I got my rotor replaced under warranty at 19k miles because it was pulsing.
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Jmhinkle
Posted on Wednesday, May 16, 2007 - 01:06 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Mine has started pulsing badly with almost 5k on it. I just assumed that it was the stock pads leaving the deposits from all the previous posts. By looking at my rotors you can see the blackish burned trails following every hole. I also assumed this was the deposits everyone talks about. I was planning on switching to Lyndalls and giving the rotor a quick scuffing with some emery cloth while I have the wheels off for changing. I guess I'll find out after I get it back together if it is cured or not.
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Jlnance
Posted on Wednesday, May 16, 2007 - 11:05 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

JM - It is the deposits. Regardless, of the cause though, the brakes should not pulse. Notwithstanding Stevem123's experience, fixing the pulsing is covered by warranty.

I put Lyndals on my bike in an attempt to fix the pulsing. They helped, but it never went completely away, and I ended up getting the rotor replaced eventually.

Given that experience, my suggestion to you would be to get your pulsing fixed, and then switch to the lyndals.
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Adrian_8
Posted on Wednesday, May 16, 2007 - 11:16 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I had my pads and rotor replace under warranty at about 12K .. pulsating went away. I ran thru another set of stock pads but have Lyndalls now...There is just a tad of pulsation in the lever now. With the break-in procedure that Lyndall recommends the rotor gets blue hot..no doubt an attempt to wear in the pads and clean off the rotor.
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Oddsc
Posted on Wednesday, May 16, 2007 - 01:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

So I just got the rotor and pads replaced under warranty at 8K for pulsing. What do I have to do now to prevent it from happening again?
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Playwithgravity
Posted on Tuesday, April 15, 2008 - 04:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

That's a very good question, Oddsc. At about 12,000 miles the pulsing was too much for me so I tried Lyndall's which helped some but ended up having the rotor replaced under warranty. Now it's back to pulsing and the dealer said they won't replace it under warranty because the runout is still within spec. What? It feels like crap stopping and they won't replace a rotor that has only 5000 miles on it. Grrr.... Any suggestions?
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Etennuly
Posted on Wednesday, April 16, 2008 - 08:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I had the pulsing real bad for a while. I wiped down the rotor with brake cleaner on a rag(don't let it get on the rims), blew out the dust in the caliper with compressed air and sprayed some brake cleaner on the pads and caliper using an old towel to catch the runoff.

That smoothed it right out for a few hundred miles. Then I would do it again. Mine started pulsing at about 8000 miles and quit doing it at about 15000 after several cleanings.


I replaced the stock pads at 25000 miles with Lyndall golds. Did the break in and no problems with the original rotor at 26000+ miles.
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Buellsrule
Posted on Thursday, April 17, 2008 - 11:27 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Maybe we should just insist that Buell cover everything to 100K miles including tires. What's wrong with these companies? Don't they realize that we like to flog our bikes and expect them to perform as new always? My goodness what do they not understand?!
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Playwithgravity
Posted on Thursday, April 17, 2008 - 11:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'd slap the taste outa your mouth if you were a little closer. A 'bad' rotor w/ 5000 miles on it should be replaced.
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Froggy
Posted on Thursday, April 17, 2008 - 11:47 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Mine was replaced at 10k. I pulsing before 5k, i mentioned it to the dealer, they ordered the replacement rotor when i brought it in for the 5k service, then they put it on during the 10k a few weeks later no questions asked.
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Buellsrule
Posted on Thursday, April 17, 2008 - 12:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

You're right. At 5K miles they should replace the rotor. What about 10K, 15K, 20K, 25K... Hey, where it stops, nobody knows. It seems to me we should just insist they replace everything that doesn't perform as "I think it should". Some guys will insist at 5K. Some guys will insist at 19K. Who determines what's acceptable and what's not? My point is that some guy will jump on this board and complain about a rotor at 10K-20K and then everybody else jumps on and everyone else should get their rotor replaced because it pulses. I'm with the Ft man on this one. Wear items should be considered just that. 5K is too soon.16K-19K is questionable to say the least(who knows these guys riding habits?). 20k+ give me a break. If we surveyed all riders on this forum we would get hundreds of different responses to brake rotor wear and performance. Who makes the call? You? Me? Slap away...BR.
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Court
Posted on Thursday, April 17, 2008 - 02:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

>>>>16,000 miles would place the rotor into the "wear item" category.

Rotor at 16,000 is most certainly a "wear" item. The dealer . . however . . should have mentioned this in advance.
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Dr_greg
Posted on Thursday, April 17, 2008 - 02:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Lyndall Gold pads warped my rotor. Dealer replaced it under warranty (1 day left in the warranty) at 36,000 miles.

Wear item it may be, but apparently it depends on the dealer.
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Ratbuell
Posted on Thursday, April 17, 2008 - 04:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Just to clarify - it sounds like the pulsing problem, especially on the rotors with runout within spec, is NOT the rotor, but pad deposits *on* the rotor.

Clean it per the method above and see if it gets better for a time. If so, change your (WEAR ITEM) pads to something else like the Lyndalls and see if the problem stays away.
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Playwithgravity
Posted on Thursday, April 17, 2008 - 04:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Hey Rat, I hear ya', but I'm runnin' Lydall's. Think it's still a deposit issue? tHanks for the input....

(fyi, I'm unreachable for a week, so I'll respond then.... : )
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Rotorhead
Posted on Thursday, April 17, 2008 - 10:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I think Buell did a great job in the legal dept. The wording of the brake section leaves it totaly up to the dealer to make up there own mind. After one dealer said no to the rotor replacement "it is a wear item" another called Buell CS to get a clarification on what the wear items are piece by piece. Buell made the call and I got a new rotor under warranty repair at over 20,000 miles. However, I was far far away from home when it was just not safe to continue from the pulse, I did pay for new pads and the overnight shipping to the dealer which was just as much as the rotor.
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Ratbuell
Posted on Friday, April 18, 2008 - 08:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Playwith - it depends. Is your runout out of spec? How's your front tire? Bearings? Steering head?
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Crusty
Posted on Friday, April 18, 2008 - 12:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

My warranty said 24 months, unlimited miles. I ride my bike a lot, but I don't beat it. (My original D616s had life left at 7500 miles when I changed them out, and I've got over 12,000 miles on the Diablo Stradas that are presently on the bike)When I brought my Uly to the dealer with a pulsing front brake, H-D said it was a wear item, and would not warranty it. I figure, Piss on them. I'll change out the rotor myself.
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Dr_greg
Posted on Friday, April 18, 2008 - 02:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Just for the record, Lyndall Pads warped my rotor; runout was substantial. Not pad deposition (I read up on that). I must be the odd man out, but them's the facts. Stock pads for me now. The rotor replacement was very welcome, and my dealer did not even hesitate.
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Oddsc
Posted on Friday, April 18, 2008 - 05:40 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I just put this on another thread, but I'll say it here too. I had my rotor replaced (under warranty at 10,000mi) for pulsing. I have since made it a habit not to apply the front brake when at a stop, and the problem hasn't returned in 5000 miles. I don't know if that's why, but it's obvious the front rotors are touchy, and it's can't hurt.
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M_singer
Posted on Friday, April 18, 2008 - 06:27 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

To me 2 yr unlimited millage means exactly that.

A "warped" rotor is not a "worn out" part it is a "failed" part and should be replaced.

These bikes are marketed as performance motorcycles suitable for trac days and as such I think it a bit unreasonable how many people have had to replace rotors on low millage bikes.

I have friends with almost 100k miles on jap bikes with the original rotors.

Next I expect to hear some Buell apologist say that wheel bearings are wear items.
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Gtmg
Posted on Friday, April 18, 2008 - 09:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Rotors should not warp ever. It should be replaced under warranty if you can verify that there is runout. Most of the pulsing is because of brake dust etc building up on the rotor.

There is a big difference between wear and warpage. Rotor warping is not a wear issue. Regrinding them beyond spec is a wear issue.
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Adrian_8
Posted on Friday, April 18, 2008 - 10:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have had two rotors replaced under warranty.. one at close to 30K miles...I ran Lyndalls for a while and they definitely put the hurt on rotor #2 ...using stock pads now and I have the beginnings of warped rotor #3...I have been very easy on the rotor as I knew I was going out of warranty...I don't have this trouble on my other bikes.
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Lovehamr
Posted on Saturday, April 19, 2008 - 12:07 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"Just for the record, Lyndall Pads warped my rotor; runout was substantial. Not pad deposition (I read up on that). I must be the odd man out, but them's the facts. Stock pads for me now. The rotor replacement was very welcome, and my dealer did not even hesitate."

I replaced my rotor and went to Gold pads 8K ago and haven't had any problems since and my Uly is my daily rider. Doc, I have to ask; how do you know it was the pads that warped your rotor?

Steve
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